Experience

Salal Credit Union

• Financial Services
• 100 - 200 Employee

• Consumer Loan Processing Supervisor

  • Jul 2022 - Present

• Senior Consumer Loan Funder/Processor

  • Aug 2018 - Jul 2022

• Consumer Loan Funder

  • Jun 2017 - Aug 2018



ANZ

• Australia
• Banking
• 700 & Above Employee

• Loan Servicing Specialist

  • Jul 2016 - Mar 2017

  - Handled daily unposted items and loans in process general ledger reconciliations - Prepared and processed loans documents using Laser Pro for customers and clients - Responded to inquiries about payments, payoffs, and releases for customers and clients - Received payment and ordered documents such as flood certifications and appraisals - Cut checks using BankTel software and updated real property tax and escrow insurance - Handled daily unposted items and loans in process general ledger reconciliations - Prepared and processed loans documents using Laser Pro for customers and clients - Responded to inquiries about payments, payoffs, and releases for customers and clients - Received payment and ordered documents such as flood certifications and appraisals - Cut checks using BankTel software and updated real property tax and escrow insurance



DOCOMO PACIFIC

• Guam
• Telecommunications
• 200 - 300 Employee

• Intern

  • Aug 2015 - Nov 2015

  - Reported on customer service on boarding and the upgrade on new product trainings - Maintained the loyalty program’s website and increased the number of partners interested - Contacted and assisted business partners with participating in the promotions - Created a packet regarding issues unaddressed by the business’s landlord - Helped launch the DPAC Newsletters, interviewing top managers about their projects - Reported on customer service on boarding and the upgrade on new product trainings - Maintained the loyalty program’s website and increased the number of partners interested - Contacted and assisted business partners with participating in the promotions - Created a packet regarding issues unaddressed by the business’s landlord - Helped launch the DPAC Newsletters, interviewing top managers about their projects