Bridget Norton

Product Manager at Power TakeOff
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Product Manager
      • Apr 2023 - Present

    • Italy
    • Utilities
    • 700 & Above Employee
    • Associate Product Manager
      • Jun 2021 - Apr 2023

      Greater Boston • Drive product strategy and execution for migration and integration of Salesforce instances supporting 20+ teams and 10,000+ data points for global alignment of processes across 4 business lines and 11 countries • Deliver strategic vision for User Experience of 10 internal operational applications for Demand Response Program execution • Implement global integrated sync mechanism for operationalizing data at scale from internal business platform to proprietary Demand Response… Show more • Drive product strategy and execution for migration and integration of Salesforce instances supporting 20+ teams and 10,000+ data points for global alignment of processes across 4 business lines and 11 countries • Deliver strategic vision for User Experience of 10 internal operational applications for Demand Response Program execution • Implement global integrated sync mechanism for operationalizing data at scale from internal business platform to proprietary Demand Response platform • Facilitate Executive Management goals with business requirements for roadmap optimization

    • Senior Program Analyst, Wholesale Markets & Asset Management
      • Apr 2020 - Jun 2021

      • Designed ‘Enrollment UI’ to reduce demand response operations enrollment opex by 10% for more than 40 programs in North America • Delivered ‘CX 2020’, an external demand response management salesforce UI, to improve customer pre-season experience and retain $20 million in revenue annually • Created R Shiny tools and business processes to operationalize ‘CX 2020’ to improve internal opex efficiency by 12%

    • Demand Response Program Operations Associate
      • Jun 2018 - Apr 2020

      Greater Boston Area • Ensured data quality requirements to secure and calculate $8 million in revenue annually, payments for 3,000+ customer across 6+ Demand Response programs in North America. • Analyzed and managed enrollment for 19 programs, 2,000+ customers • Managed 2 full-time interns in 6 month cycles in supporting operations team

    • Global Mentor
      • Sep 2017 - May 2018

      Chestnut Hill, MA • Work in conjunction with the Office of International Programs on various events and projects related to Study Abroad to increase student participation by sharing own experience and offering advice. • Aide in the creation ‘Global Mentors Program’ through offering insight into students’ needs throughout the process and ideas on ways to expand the program’s activities and responsibilities.

    • Researcher
      • Sep 2017 - May 2018

      Chestnut Hill, MA • Chosen to present research at the designation ceremony of the Schiller Institute for Integrated Science at Boston College • Researching the current barriers to sustainable urban development in Boston as it relates to climate change mitigation and create an economic, technological, social, and political model for solutions to creating a climate resilient Boston to present in a final project in the Spring of 2018 • Work in conjunction with the Environmental Studies program and the… Show more • Chosen to present research at the designation ceremony of the Schiller Institute for Integrated Science at Boston College • Researching the current barriers to sustainable urban development in Boston as it relates to climate change mitigation and create an economic, technological, social, and political model for solutions to creating a climate resilient Boston to present in a final project in the Spring of 2018 • Work in conjunction with the Environmental Studies program and the Corcoran Center for Real Estate and Urban Action at Boston College to plan a panel series comprised of professionals in the fields of environmental sustainability, real estate and urban development, and climate resiliency Show less

    • Office Support Specialist
      • Sep 2015 - May 2018

      Chestnut Hill, Massachusetts • Perform tasks such as file management, schedule preparation, and office procedures on a daily basis. • Maintain and improve office procedures such as inventory and upkeep, registration and course maintenance, and scheduling management. • Provide assistance to administrative team on project development.

    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Content Curator
      • Jun 2015 - Apr 2018

      Waltham, Massachusetts • Research, collect, and analyze data for start-up ‘Viral,’ a travel experience app geared toward millennials • Curating and maintaining over 800 hotels in eight U.S. cities • Create procedures to improve curation, rate comparison information, and app accuracy and utility

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Beach Sampling Technician
      • Jun 2016 - Sep 2016

      Needham, MA • Handle data collection of beach water samples for the Massachusetts Water Resources Administration. • Gather atmospheric, environmental health, and physical observations of sampling sites. • Worked independently to complete and maintain chain of custody documents and sample integrity necessary for data analysis.

Education

  • Boston College
    Bachelor's degree, Cum Laude, Environmental Studies
    2015 - 2018
  • University of Otago
    Study Abroad
    2017 - 2017
  • University of Delaware
    Bachelor’s Degree, Environmental Law and Policy
    2014 - 2015
  • Thayer Academy
    3.8
    2010 - 2014

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