Experience

Sanofi

• France
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Executive Product Account Manager

  • Mar 2022 - Present

  Responsible for processing and shipping rare disease drugs to sites based on patient specific infusions and needs- Analyze patient’s adherence data- Collaborate with regional team- Ensure that the right drug reaches the right patient at the right time- Build strong relationships with the sites to create a great customer service experience every time- Reinforce trust with customers to share information to maintain accurate data on both ends- Responsible for patient's records: dose changes, site changes, etc.- Creates weekly reports to analyze how the territory is performing as a whole- Trainer for new hires: creates/update documents, onboarding, interviews, etc. Show less

• Senior Product Account Manager

  • Sep 2019 - Mar 2022



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Territory and Account Manager

  • Oct 2017 - Aug 2019

  -Drives new business by calling out to educators to sell and plan domestic travel opportunities for their students - resulting in year over year growth of over 100% and year over year customer retention and satisfaction-Predicts sales with consistent and accurate sales reporting-Maintains existing relationships to continue developing school programs-Plans/organizes large sales and recruitment meetings and prepares the teacher to sell the tour to parents/students -Leverages existing relationships to broaden network through referrals -Provides excellent customer service and maintains all communication with customer while delivering pre- tour/post-tour information, account balances, tour details & requests-Skills acquired: consultative sales, account management, business development, operations/production, customer service, ownership of territory, growth by referrals, time management, prospecting, team project leadership Show less

• Sales Associate

  • Feb 2017 - Oct 2017



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Development Associate, MGH Fund Employee Campaigns

  • May 2016 - Jan 2017

  Responsible for supporting the My Giving Helps and United Way employee campaign. -Assist campaign manager with all projects, programs and tasks as needed. -Schedule meetings and coordinate logistics, including booking location, securing audiovisual and other needs. Assist in preparing for appointments, meetings, and presentations by proactively coordinating, reviewing and organizing materials. -Represent campaign at hospital events and information tables, act as spokesperson, answer questions and manage setup and breakdown of events as needed. Show less