Experience

Berea City School District

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2017 - Present



Armada Risk Partners

• United States
• Insurance
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2016 - Oct 2017



Brightstone Insurance Services, A Risk Strategies Company

• United States
• Insurance
• 1 - 100 Employee

• Account Manager Assistant

  • Sep 2013 - Feb 2016



AmTrust Financial Services, Inc.

• United States
• Insurance
• 700 & Above Employee

• Underwriting Assistant

  • Jun 2011 - Sep 2013



Travelers

• United States
• Insurance
• 700 & Above Employee

• Claim Service Representative

  • 2008 - 2011

  Supported the bond claim team Created Spreadsheet to track new claims, providing all claim handlers access to updated claim list. Organized claim information into monthly reports, sharing monthly statistics with bond management for ongoing benchmarking. Audited invoices, ensuring accuracy in attorney fees billed to insured. Communicated with claim team and underwriters regarding claims, answering questions and interpreting policies for accuracy. Enhanced business skill foundation by leveraging numerous on-line professional development opportunities. Communicated with insureds, agents, attorneys and other vendors clarifying terms and conditions for overall agreement. Selected to train as back-up to Regional Vice President's Administrative Assistant, providing consistent support. Show less



Victoria Insurance

• Insurance
• 1 - 100 Employee

• Commercial Claims Processor

  • 2006 - 2008

  Supported claim adjusters in commercial claims group Organized information to prepare monthly reports for claims management, sharing claim records with management. Analyzed reports, making decisions based on analysis. Ensured claim features were evenly assigned to adjusters. Assisted outside agents, lawyers and customers with claim inquiries, providing information regarding claims. Facilitated Property & Casualty Learning Map training session, teaching new hires about the insurance business. Show less



St. Luke School

• Education Administration Programs
• 1 - 100 Employee

• Teacher

  • 2002 - 2005

  Teacher - Grades six through eight Responsible for teaching math and language arts to middle grades students Created supplemental materials to support and enhance new curriculum for mathematics courses, facilitating a more successful learning experience for students in grades six through eight. Enlisted to provide daily scheduling logistics for grades six through eight that included all student classes and teachers; successfully created and implemented this assignment. Teacher - Grades six through eight Responsible for teaching math and language arts to middle grades students Created supplemental materials to support and enhance new curriculum for mathematics courses, facilitating a more successful learning experience for students in grades six through eight. Enlisted to provide daily scheduling logistics for grades six through eight that included all student classes and teachers; successfully created and implemented this assignment.