Experience

Sherwoods International Property

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Branch General Manager

  • Jun 2023 - Present

• Head Sales support and Ecommerce

  • Jan 2021 - Jul 2023



company company

• United Arab Emirates

• Distribution & License Services Executive

  • Dec 2015 - Jan 2021

  Ensure hotels remain competitive in the global market. Work on initiatives to improve efficiencies with revenue recognition processes and reporting. Overlook RFP submissions, ensuring proper content, rate description and availability of rate on all channels for all Hotels in the chain. Conduct meetings with OTA market managers on strategies to increased direct bookings out of OTA’s for a large proportion of online hotel room production. Connect all Hotels on the main SYNIXIS CRS or channel manager, major OTAs, Wholesalers & GDS, and sign contracts. Setup up new hotel data including property details descriptions, images, and availability across all approved channels which include, OTA’s, SYNIXIS CRS and GDS. Generate monthly channel and individual OTA reports from SYNIXIS CRS for each hotel and reviewed reports to ensure accuracy, format and completeness. Prepare a clear overview of the Quarterly Business Support sessions for all hotels by the Area offices. Ensure all Area offices are fully aware of the Business Support sessions and that they are being given to the hotels on a quarterly basis and conduct the quarterly Business Support Sessions. Coordinate the interface between the Hotels’ CRS and all OTAs Handle implementation of new products. Training Hotel management teams on the effective use of commercial products and monitoring results. Show less



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Guest Service Agent/Guest Experience Specialist

  • Apr 2013 - Dec 2015



Bulawayo Rainbow Hotel

• Zimbabwe
• Hospitality
• 1 - 100 Employee

• Guest Relations Officer

  • Jan 2012 - 2013



The Rainbow Towers Hotel and ICC

• Hospitality
• 1 - 100 Employee

• Guest Services

  • Jan 2011 - Dec 2012