Bridget Hopkins

Data Integration Administrator at Mount Diablo Unified School District
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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Experience

    • Primary and Secondary Education
    • 100 - 200 Employee
    • Data Integration Administrator
      • Dec 2022 - Present

    • Network/System Administrator at Mount Diablo Unified School District
      • Oct 2022 - Present

    • Network Technician 2
      • Mar 2022 - Present

      Additional responsibility as Follett Destiny system administrator.

    • Network Technician 1
      • Dec 2019 - Present

      * Performed crisis help desk support for District student families during Covid-19, including remote access troubleshooting, communicating complicated tech directions to novice users, calming anxious users. Received consistent and compelling accolades for this effort from affected users. * Support G-Suite for Education, a suite of cloud-based tools to nonprofit K–12, The tools and services include messaging and collaboration apps, such as Gmail, Google Drive and Calendar and classroom also Admin console management of Devices and Applications.* Install and troubleshoot local area network and wide area network problems involving operating systems, applications software and hardware, servers, switches, WAPs, printers, cables and related equipment. Including Ethernet and Fiber optic cabling.*Install and configure and maintain HP Pro Curve layer 3 managed switches* Windows server 2012, Active Directory, Group Policy, Security, Print server, Domain controllers.* Maintains network security procedures, monitor usage and activity on network, measure network performance and recommends changes. WireShark and SolarWinds.* Worked on Wireless Modernization Project to Install, configure and administrate Aruba Wireless Access points as well as Aruba controllers. Worked to streamline Project Process with an eye on future projects.*Uses diagnostic equipment, including cable testing, creates and repairs Ethernet cable tips and ports.* Level 2 Help desk support for multiple school sites. Balance workloads and prioritize needs. Show less

    • Site Technician 2
      • Oct 2015 - Dec 2019

      - Troubleshoot and resolve technical hardware, software or LAN problems. User equipment includes PC workstations, printers, scanners, Chromebooks, MacBook’s, iPads- Install and configure computer workstations, including peripherals, software applications, site specific educational technology applications. Google G-suite for Educators and networking hardware and software. - Worked on special projects or specific problems within the district. Worked on HP switch replacement project at multiple sites, replaced GBIC converters for fiber optic connectivity, modules, etc.- Perform LAN/WAN equipment troubleshooting independently or as requested by the Technology & Information Systems department. Including HP managed switches, Aruba Enterprise Devices, Fiber connections, MS Server 2008r2, MS Server 2012, Active Directory (Windows Directory Services) and Group Policy.- Perform end-user support activities that may include: providing up to date information to the end-user on the effective use of computer resources; develop, implement and refine training plans. Show less

  • StreetFusion
    • San Francisco Bay Area
    • Network Engineer
      • Jul 1998 - Oct 2001

      Oversaw 100+ PC based Local Area Computer network Project manager and support for large telephony installation Monitored network usage and performance Maintain network security procedures Primary decision making and purchasing of hardware and software Microsoft NT Server and Windows clients Creation of Departmental Network rules and documentation Management, support and upgrade of servers, Cisco switches and routers, broadband internet connections Managed PC Tech support staff Show less

    • United States
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Network administrator
      • Jan 1998 - Jan 1999

      Co-Manage 80 PC based workstation Local Area Network Manage Backup and maintenance of servers Maintain Exchange Servers Maintain Network Security Procedures Monitor usage and activity on networks and computers Novell Servers/Windows clients Installation and support for all Microsoft and other business related software Hardware and software maintenance, upgrade and support for PC Clients Support and upgrade of servers, Cisco switches and routers, broadband internet connections Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Network Administrator
      • Jan 1996 - Jan 1998

      Oversaw 100+ PC based computer Local Area and Wide Area Network at multiple job sites Backup and storage maintenance of servers, including exchange and database servers Maintain Network Security Procedures Maintain all software inventory and licensing Maintain all hardware inventory Monitor usage on networks and computers Novell Servers and Windows clients Installation and support for all Microsoft and other business related software Hardware and software maintenance, upgrade and support for PC Clients Support and upgrade of servers, switches, routers, and Ethernet cabling scheme Show less

  • CB Commercial
    • Walnut Creek, San Francisco, Oakland, San Jo
    • Network Administrator
      • Jan 1991 - Jan 1995

      Manage 100+ PC based computer networks at multiple job sites Backup and maintenance of servers, including exchange and database servers Microsoft NT Server and clients Maintain all software inventory and licensing Maintain all hardware inventory Installation and support for all Microsoft and other business related software Hardware and software maintenance, upgrade and support for PC Clients Management, support and upgrade of servers, routers, Ethernet cables Manage 100+ PC based computer networks at multiple job sites Backup and maintenance of servers, including exchange and database servers Microsoft NT Server and clients Maintain all software inventory and licensing Maintain all hardware inventory Installation and support for all Microsoft and other business related software Hardware and software maintenance, upgrade and support for PC Clients Management, support and upgrade of servers, routers, Ethernet cables

    • Senior Word Processor/Network Administrator
      • Jan 1989 - Jan 1991

      Statistical Typist for Financial Statements Inputting Basic tax returns during tax season Network Administrator for 30 workstation network Novell Servers DOS Workstations Install, upgrade and troubleshoot Accounting and Business Software Statistical Typist for Financial Statements Inputting Basic tax returns during tax season Network Administrator for 30 workstation network Novell Servers DOS Workstations Install, upgrade and troubleshoot Accounting and Business Software

Education

  • Diablo Valley College
    Computer Networking Technology
    1986 - 2021

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