Experience

MailGate

• United States
• Computer and Network Security
• 1 - 100 Employee

• Manager of Customer Success

  • Sep 2022 - Present

  Collaborate with Customers, Account Team, and Support to achieve a positive customer experience. Perform Technical Presentations for account team to prospective customers. Bridge communications between Support and Sales Teams. Determine the technical requirements to meet client goals. Collaborate with Customers, Account Team, and Support to achieve a positive customer experience. Perform Technical Presentations for account team to prospective customers. Bridge communications between Support and Sales Teams. Determine the technical requirements to meet client goals.



Axway

• United States
• Software Development
• 700 & Above Employee

• Manager, Customer Success

  • Jul 2019 - Sep 2022

  Manage the customers for Axway's MailGate Solution. Help them be successful in deployment, implementation and as changes happen to their environments.

• Customer Solutions Architect

  • Jan 2018 - Jul 2019

  I help our customers and potential customers reach their email security goals with Axway's MailGate SC.

• Sr. Pre-Sales Consultant

  • Jun 2011 - Jan 2018

  Technical support for the Inside Sales Team.

• Senior Trainer

  • Jan 2009 - Jun 2011



Tumbleweed Communications

• Field Engineer / Lead Trainer

  • Jun 2005 - Jan 2009



Kimberly-Clark

• United States
• Manufacturing
• 700 & Above Employee

• Analyst II - Enterprise Email

  • Jul 1997 - Jun 2005

  From Secretary of Engineering Department, to HelpDesk Tech, to Email Systems Administrator. From Secretary of Engineering Department, to HelpDesk Tech, to Email Systems Administrator.