Experience

Center for Nonprofit Excellence: Louisville and Southern Indiana

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Chief Operating Officer

  • Nov 2021 - Present



Louisville Metro Government

• United States
• Government Administration
• 700 & Above Employee

• Communications Manager- Office of the Mayor

  • Jul 2021 - Nov 2021

  • Develops and promotes the agenda and message of the Mayor of Louisville to ensure the administration’s strategy is being effectively communicated via media outlets and handles media requests.• Manages and writes speeches, talking points, briefs, and scripts for the Mayor.• Collaborates with senior staff to develop marketing initiatives for various programs (creative, print, social, TV) • Develops and promotes the agenda and message of the Mayor of Louisville to ensure the administration’s strategy is being effectively communicated via media outlets and handles media requests.• Manages and writes speeches, talking points, briefs, and scripts for the Mayor.• Collaborates with senior staff to develop marketing initiatives for various programs (creative, print, social, TV)



Renaissance Creative Group LLC

• Strategic Consultant/Project Manager

  • Nov 2016 - Nov 2021

  Served as the project manager for community outreach/public relations efforts for campaign targeting at risk African-American and Latino populations. Managed campaign briefings to the Executive Director of Public Affairs. Managed and coordinated with Kynectors on campaign to identify outreach opportunities with organizations across Kentucky.Served as the project manager for RFP proposal with an emphasis on urban and diverse communities. Managed and mentored diverse graduate and PhD level talent with their professional development goals. Led content development, editing, and communications strategy and planning.



Hogan Lovells

• United States
• Law Practice
• 700 & Above Employee

• Pitches & Pursuits Manager

  • Feb 2020 - Jul 2020

  ▪︎Managed and supported the firm on a wide range of business development, marketing, and client relationship management projects, decisions and activities on a global level▪︎Led proposal strategy, development, diversity coaching, and delivery to cross-practice/multi-jurisdictional clients▪︎Collaborated with partners and Marketing/Business Development leads to develop, design, and write winning proposal responses ▪︎Leveraged Hogan Lovells’ pitch best practices to develop and ensure pitch materials are client-focused and compliant▪︎Researched and reviewed relevant market, industry, competitive, and business analysis in the preparation of successful pitches ▪︎Coached pitch teams on presentation management/techniques including Q&A, post-pitch evaluation/feedback and trend analysis



UofL Pediatrics

• Program Manager

  • 2018 - Feb 2020

  ▪︎Managed operational strategic planning for all clinical programs, including project development, staff training. and monthly project performance metrics to support practice growth and address barriers (diversity and various socio-economic impacts)▪︎ Managed all communications and branding collaborations with Norton Hospital’s marketing department on all creative projects with an emphasis on diversifying our outreach approach to increase practice visibility and educational opportunities▪︎Oversaw financial planning, budgeting, and reporting for clinical programs



Humana

• United States
• Insurance
• 700 & Above Employee

• Clinical Learning Communications Consultant

  • Sep 2014 - Sep 2016

  • Managers all communications projects for Clinical IT and Learning & Development departments• Oversees project management efforts for Continuing Education presentations (content management, presentation design, instructional design & management)• Supervises presentation design for overall department (resource allocation and strategy presentations)• Oversaw communication strategies across Humana with an emphasis on data analysis and outreach diversification

• Co-President, IMPACT Humana's African American Network Resource Group

  • Jul 2013 - 2015

  ▪︎Develops and manages all strategic initiatives and solutions to align with Humana’s Enterprise Goal▪︎Oversees program management and development for Humana’s Black Achievers Internship Program (mentoring and professional development) that support the organization’s objectives▪︎Facilitates group alignment with other Inclusion & Diversity (I&D) groups across the enterprise▪︎Acts as a change agent for I&D to educate leaders, members, and associates across Humana▪︎Collaborates with internal leaders and other I&D groups to promote a diverse work environment, increasing membership by 45%▪︎Develops innovative, diverse leaders by providing them with the resources and professional guidance▪︎Collaborated with the Clinton Foundation’s Clinton Health Matters Initiative (CHMI): “Natchez and Adams County Blueprint for Action” project to identify/close gaps in health disparities in an economical and racially disadvantaged community

• Clinical RFP Consultant

  • Jan 2012 - Sep 2014

  • Actively responds to Request for Proposals (RFP) and Requests for Information (RFI), answering comprehensive questions sent by prospective and/or existing clients, consultant, and market leaders in regards to our Clinical Management Programs• Manages the written responses to RFP and RFI requests to produce a clear and persuasive winning sales proposals for commercial and Medicare lines of business specifically tailored to each customer• Manages the overall communications plan and timeline for our Personal Nurse program• Serves as the Project Manager for various customer reporting and IT projects• Prepares and gives various presentations regarding our clinical programs to potential clients and department within Humana• Coordinates with Humana nursing and wellness leaders to establish standard approaches in regards to the value of each program offered, while maintaining the integrated model/ level of service we offer to clients• Develops custom solutions in response to uniquely designed plans/programs• Serves as the liaison between sales, the corporate proposals center, and clinical business operations in an effort streamline the process from initiation/the receipt of a RFP to the installation (NCD) process

• Clinical Appeals Analyst

  • Aug 2010 - Dec 2011

  • Resolved and investigated provider issues in regards to the clinical appeals process and current level status• Established and maintained relationships with vendors, 3rd party provider representatives, and providers

• Special Projects Specialist

  • Jul 2009 - Jul 2010

  • Analyzed data based on inquiry level flow in an effort to provide recommendations to upper level management, thus improving the process and identify the root cause(s) of issues being brought to my attention• Managed the adjustment and reprocessing of an assigned project of claims after the root cause of the error has been identified to ensure the claims are being paid correctly



Scripps Howard Foundation

• Program Assistant

  • 2005 - 2006

  ▪︎Supported Howard Foundation executives in all aspects of campaign development, Historically Black Colleges and Universities (HBCU) partnership/program alignment▪︎Maintained various databases, administered donor list, gift acknowledgement and financial management▪︎Assisted in the administration of foundation programs (i.e., Scholarship America, National Journalism Awards, Internship Placement, E. W. Scripps Employee Programs, and various other scholarship programs) ▪︎Supported Howard Foundation executives in all aspects of campaign development, Historically Black Colleges and Universities (HBCU) partnership/program alignment▪︎Maintained various databases, administered donor list, gift acknowledgement and financial management▪︎Assisted in the administration of foundation programs (i.e., Scholarship America, National Journalism Awards, Internship Placement, E. W. Scripps Employee Programs, and various other scholarship programs)



National Underground Railroad Freedom Center

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Community Engagement Specialist- Kellogg Co. Fellowship

  • 2004 - 2005

  • Served as spokesperson for The Freedom Center around the United States, including managing media and VIP tours• Supervised the Freedom Center’s Speakers Bureau and all outside contacts• Developed presentation design for Speakers Bureau• Created event promotions including advertising in multimedia formats• Gained valuable exposure and experience in proposals and development, historical research and event planning• Effectively conducted administrative activities including travel, calendar management and meeting planning