Experience

Energy Federation

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Business Analyst

  • Jul 2019 - Present

• Business Liaison

  • Jul 2018 - Jul 2019

  Analyze requests from internal and external clients to determine the most efficient way to meet their needs. Implement the changes within our internal system and work with all affected parties to ensure implementation schedule is adhered to.

• Manager of Data Processing

  • Dec 2016 - Jul 2018

• Supervisor

  • Mar 2013 - Dec 2016

  Supervise up to 45 employees performing varying tasks. Ensure all department goals are met on a daily and weekly basis. Work with all other departments to develop work flows to best meet company, client and customer expectations.

• HVAC Production Coordinator

  • Jan 2010 - Mar 2013

  Develop training procedures and implement these procedures with new department hires. Delegate responsibilities to other in the data processing group to achieve goals set forth by program sponsors and management. Perform data entry and quality control. Work with customer service, program management and IT to perfect workflow between departments.

• Data Entry Specialist

  • Jan 2009 - Jan 2010

  Perform data entry and quality control duties.Perform monthly quality control prior to issuing rebate checks to customers. Work with customer service to ensure the highest customer experience with our company.



West Boylston Department of Education

• Substitute Teacher

  • Sep 2008 - Dec 2008