Experience

NFT Consult

• Uganda
• Business Consulting and Services
• 100 - 200 Employee

• • Jan 2017 - Present

  I am a certified ICDL (International Computer Driving Licence) Trainer

• • 2013 - Dec 2016

  • Responsible for leading, motivating and buildiing the IT team’s skill capacity• Initiate, implement and manage IT projects• Ensure smooth running of the organization’s technical systems and network infrastructure• Develop annual ICT budgets and influence management to ensure the budget is implemented• Provide weekly and monthly regular and ad hoc reports to management on the performance benchmarking and status of ICT projects• Conduct research, propose and implement new technological solutions Show less



Crown Beverages Limited (Pepsi Uganda)

• Kampala

• Customer support Engineer

  • Apr 2009 - Jul 2010

  • Responsible for maintenance of CBL IT infrastructure that comprised of wired, wireless and fiber optic technologies, • Provided Tier2 IT support on both software and hardware issues by taking ownership of reported service requests and inquires and providing timely technical solutions via e-mail, phone, remotely or in person. • In charge servicing and maintenance of IT equipment such as printers, laptops and desktops • Identified and managed IT service providers • In charge procurement of IT assets and maintenance of an updated an IT asset list • Researched and evaluated new technologies Show less



Computer Revolution Africa Group

• Kenya
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Engineer

  • Jan 2008 - Mar 2009

  • Provided daily technical support to company clients via email, phone or face to face • Installed, configured and diagnosed microsoft software applications and any other products the company distributed • Evaluated new microsoft products and any other related company software • Designed and prepared user manuals and support articles • Performed training of the different products to company customers • Provided on-job training for new employees • Provided daily technical support to company clients via email, phone or face to face • Installed, configured and diagnosed microsoft software applications and any other products the company distributed • Evaluated new microsoft products and any other related company software • Designed and prepared user manuals and support articles • Performed training of the different products to company customers • Provided on-job training for new employees



Ministry of Local Government Uganda

• Kampala

• Volunteer

  • Aug 2006 - Dec 2006

  • Provided IT support to ministry’s staff • Captured local governments’ data into the Ministry’s information system that was going by the name “Local Government Information Communication System” (LoGICS) • Installed, configured and solely implemented LoGICS at Soroti and Manafwa district local governments • Provided IT support to ministry’s staff • Captured local governments’ data into the Ministry’s information system that was going by the name “Local Government Information Communication System” (LoGICS) • Installed, configured and solely implemented LoGICS at Soroti and Manafwa district local governments