Experience

ClassSpaces

• United States
• Education Administration Programs
• 1 - 100 Employee

• Account Specialist

  • Mar 2022 - Present



FileWave

• Switzerland
• IT Services and IT Consulting
• 100 - 200 Employee

• Customer Success Specialist

  • Feb 2018 - Present



HomeAdvisor

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Sales Representative

  • Oct 2017 - Feb 2018



Angie's List

• United States
• 1 - 100 Employee

• Discovery representative

  • Jun 2016 - Oct 2017

  As a Discovery Representative at Angie's List, I am responsible for engaging top-rated companies, gauging & developing interest in advertising, and providing a qualified lead to a senior salesperson. Duties Include:-Contact service providers, determine the decision making process, generate interest in advertising options and discover the needs of each business through effective questioning.-Investigate targeted service providers through the use of previous Salesforce notes, the company website, and additional public information.-Able to overcome objections and set expectations for discussion around the value of Angie’s list and their products.-To utilize Salesforce to note the results of discussions with each service provider.- I am able to provide a best-in-class customer experience to former, current, and prospective service providers.



Helmer Scientific

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Social Responsibility Intern

  • Jun 2015 - Sep 2015

  As the social responsibility intern my main responsibilities are communication, project management, and administrative work. As a communicator I create internal communication pieces for the company that provides information on initiatives and their outcomes. My role as an assistant project manager are to assist with the execution of the projects and initiatives by volunteer leaders. Assist and create timelines and Gantt charts that will see the project through completion. The administrative roles that I have are to keep records of events and participants, and to provide assistance in meetings.



The ALS Association

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Public Relations And Marketing Intern

  • Jun 2014 - Aug 2014

  Managed social media and achieved significant increase in social media awareness of ALS via Facebook, Twitter, and Instagram. Worked in collaboration with others in a group and acted as an active a team member. Assisted in coordinating and managing multiple successful fundraising events as well as planning and organizing in advance. Raised awareness and fundraising over the phone as well as maintaining customer relations. Managed social media and achieved significant increase in social media awareness of ALS via Facebook, Twitter, and Instagram. Worked in collaboration with others in a group and acted as an active a team member. Assisted in coordinating and managing multiple successful fundraising events as well as planning and organizing in advance. Raised awareness and fundraising over the phone as well as maintaining customer relations.



Chick-fil-A-Franchise

• United States
• Restaurants
• 700 & Above Employee

• Chick-fil-A Team Member

  • Sep 2012 - Mar 2013

  Maintained high standards of customer service during high-volume, fast-paced operationsFilled all positions as a Chick-Fil-A as a team memberTrained new employees Maintained high standards of customer service during high-volume, fast-paced operationsFilled all positions as a Chick-Fil-A as a team memberTrained new employees



Audiologists

• United States
• Medical Practices

• Audiologist assistant

  • Feb 2013 - Feb 2013

  Conducted hearing testOperated on hearing aids and adjusted them to suit the clients preferencesObserved the company owner, and gained valuable knowledge on how to run a business. Conducted hearing testOperated on hearing aids and adjusted them to suit the clients preferencesObserved the company owner, and gained valuable knowledge on how to run a business.



Entrepreneurial Lawn Care Business

• Entrepreneur

  • Jan 2010 - Aug 2012

  Marketed my services to prospective customers by going door to door and offering themBalanced inflow and outflow of cash as well as managing expensesManaged a customer base that grew from 0-8 people in one year Marketed my services to prospective customers by going door to door and offering themBalanced inflow and outflow of cash as well as managing expensesManaged a customer base that grew from 0-8 people in one year