Experience

Apex Group Ltd (Luxembourg Branch)

• Luxembourg
• Financial Services
• 100 - 200 Employee

• AML/KYC Administrator

  • Jun 2022 - Present

  Onboarding, Remediation. Perform the first level analyzes and the archiving of all the AML/KYC documentation of the investors (Individual, Private companies, fund, Foundations, Nominees, FI, Trust, pension plan...) • Ensure the periodic review of AML/KYC investor files. • Follow the audit recommendations with the manager in charge and implement the defined action plans Onboarding, Remediation. Perform the first level analyzes and the archiving of all the AML/KYC documentation of the investors (Individual, Private companies, fund, Foundations, Nominees, FI, Trust, pension plan...) • Ensure the periodic review of AML/KYC investor files. • Follow the audit recommendations with the manager in charge and implement the defined action plans



Hoist Finance

• Sweden
• Financial Services
• 500 - 600 Employee

• Collection Benelux and back office chez Hoist Finance

  • Dec 2020 - Apr 2022

  - Head of the back office and legal department (management of contacts and follow-up of mail between the different courts and the company) - Processing and validation of amicable debt payment plan projects proposed by the mediators, encoding the various notifications from the court, the creditor or the mediator (lawyer) - For the back office, reception and encoding on our online platform (Docuware) of all incoming letters intended for the company. - Anti-Money Laundering (AML) process management - Verification and management of the KYC process. - Update customer records in our databases Show less



REI Development Services

• Romania
• IT Services and IT Consulting
• 100 - 200 Employee

• Customer Service Representative

  • Aug 2018 - May 2020

  - Data processing, for a company in charge of managing an online sports betting site. - Verify and cross-check the information before validating and activating an online betting account (in order to create an account, players had to prove their majority by sending an identity document). - Management of the anti money laundering procedure - Data processing, for a company in charge of managing an online sports betting site. - Verify and cross-check the information before validating and activating an online betting account (in order to create an account, players had to prove their majority by sending an identity document). - Management of the anti money laundering procedure



Michelin

• France
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Management of employees benefits

  • Apr 2018 - Aug 2018

  - Full cycle management of one of the most important and used employee benefit for Michelin France employees ("number of tires per employee per year") - Receiving employees requests, checking the admissibility of these requests, placing the order then make an appointment with a partner for the fitting of the tires. - Working with a benefit platform, being able to solve every incoming request. - Full cycle management of one of the most important and used employee benefit for Michelin France employees ("number of tires per employee per year") - Receiving employees requests, checking the admissibility of these requests, placing the order then make an appointment with a partner for the fitting of the tires. - Working with a benefit platform, being able to solve every incoming request.



vidaXL

• Netherlands
• Software Development
• 400 - 500 Employee

• Customer Services Specialist

  • Apr 2017 - Mar 2018

  - Customer service for an e-commerce site, being in direct contact with customers (via phone and email) - Monitoring of products ordered, verification and replacement of damaged products, reimbursement for the returned products if necessary. - Being in contact and in strong communication with the delivery partners, managing delivery times. - Customer service for an e-commerce site, being in direct contact with customers (via phone and email) - Monitoring of products ordered, verification and replacement of damaged products, reimbursement for the returned products if necessary. - Being in contact and in strong communication with the delivery partners, managing delivery times.