Brice Johnson
Associate Pastor/ Operations Director at Frontline Church- Claim this Profile
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Bio
Credentials
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Guide to Data & Data Analytics
San Francisco Data SchoolJun, 2023- Oct, 2024 -
Customer Success Manager: Fundamentals
UdemyMay, 2023- Oct, 2024
Experience
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Frontline Church
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United States
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Religious Institutions
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1 - 100 Employee
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Associate Pastor/ Operations Director
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Jan 2021 - Present
As Associate Pastor and Operations Director, I plan and oversee the operations of weekly Sunday gatherings for 250+ congregants. I lead a team of five staff and one intern overseeing community groups, kids ministry, worship ministry, youth ministry, and care and counseling. - Develop and deliver sermons on a monthly basis - Curate and create curriculum for congregants to go through based off individual and group needs - Provide counseling and care for crisis situations by empathetically listening and creating a plan - Coach a volunteer team Key results: - Created assimilation processes that converted potential clients (visitors) into committed customers (members), resulting in a 44% increase in customer base in two years - Reduced customer churn from 22% to 4% over two years through research, implementing success plans, and improving communication to customers - Implemented and trained staff in CRM that is used by five campuses and 4,000 individuals Show less
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The Austin Stone Community Church
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United States
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Non-profit Organization Management
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100 - 200 Employee
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Local Mission Project Manager & Student Director
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Sep 2019 - Jan 2021
As Local Mission Project Manager & Student Director, I managed the various service projects the church was involved in and led middle and high schoolers to grow deeper in their faith.- Connected with various non-profit organizations and consulted to seek ways to engage the city- Planned and managed projects by finding opportunities, creating a plan of action, and recruiting volunteers- Created resources to equip volunteers and church members in missional engagement- Taught teenagers weekly in a group setting- Managed volunteer team of 24 leaders- Managed budgetKey result:- Increased church member engagement in service projects by 200% Show less
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Executive Pastoral Assistant
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Jan 2016 - Dec 2019
As Executive Pastoral Assistant, I provided support to the CEO (Lead Pastor) of the church and worked with departmental heads to ensure implementation of vision and values.- Built and maintained long-term relationships with customers by empathetically listening to concerns, managing expectations, and proactively finding solutions- Led a 40-person volunteer team to host an annual conference with over 300 attendees- Managed calendar, budget, and travel for Lead Pastor.- Collaborated with various congregations and team leads Show less
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Equipping Associate
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Aug 2014 - Feb 2016
Equipping the local church with the resources needed to live on mission in their daily lives.- Taught weekly classes to adults- Managed resource library- Consulted with congregational leads to understand needs and develop plans of greater resource adoption- Created beautiful and useful curriculum to be used by a variety of audiences- Collaborated with other teams regarding congregational needs and executed to ensure satisfaction- Managed a development program consisting of over 300 participants- Coached future leaders Show less
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Education
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2021 - 2022
Grimke Seminary
Master of Theological Studies, Theology/Theological Studies -
2011 - 2014
The Criswell College
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2005 - 2010
The University of Texas at Austin
Community
