Experience

Ripple Effect Studios

• United States
• Computer Games
• 1 - 100 Employee

• Associate Gameplay Design Director

  • Jun 2023 - Present

  Marina del Rey, California, United States

• Senior Systems Designer

  • Jan 2023 - Jun 2023

  Los Angeles, California, United States



Treyarch

• United States
• Computer Games
• 300 - 400 Employee

• Senior Systems Designer

  • Nov 2019 - Jan 2023

  Santa Monica, California, United States Senior Systems Designer: Call of Duty: Black Ops - Cold War



Storm8

• United States
• Computer Games
• 1 - 100 Employee

• Senior Game Designer

  • Aug 2017 - Oct 2019

  Senior Game Designer: Castle Story (iOS/Android), Farm Story 2 (iOS/Android) Collaborating with product team to set live event schedule Designing and balancing gameplay loop and economy for new events Designing, pitching, and implementing new game features Developing IAP strategy to synergize with live events and maximize revenue Reviewing and analyzing event performance to iterate and improve live events Managing tools and spreadsheets to provide concept-to-release oversight… Show more Senior Game Designer: Castle Story (iOS/Android), Farm Story 2 (iOS/Android) Collaborating with product team to set live event schedule Designing and balancing gameplay loop and economy for new events Designing, pitching, and implementing new game features Developing IAP strategy to synergize with live events and maximize revenue Reviewing and analyzing event performance to iterate and improve live events Managing tools and spreadsheets to provide concept-to-release oversight for new events and features Setting up content in test environments and working with QA to resolve any issues and bugs Show less



TinyCo, a SGN Company

• Game Designer

  • Aug 2016 - Feb 2017

  Game Designer: Avengers Academy, Harry Potter: Hogwarts Mystery (iOS/Android) Designed, pitched and implemented new game features Designed and balanced new event loops and event economy Developed live content with hooks into upcoming, high profile IP releases (new Marvel releases) Designed and implemented features for new projects in development from early prototype phase



SEGA Networks Inc.

• United States
• Computer Games
• 1 - 100 Employee

• Game Systems Designer

  • Jul 2015 - Mar 2016

  San Francisco Game Systems Designer: Unreleased free to play mobile game (iOS/Android) Worked with producers in agile framework to create, schedule and complete tasks for a new title Modeled game economies based on high-level concepts Designed core systems such as PC/NPC attributes, quests, loot tables and gear/crafting system Balanced multiple character progression systems across different features Created design documents and specifications for new features presented to key project… Show more Game Systems Designer: Unreleased free to play mobile game (iOS/Android) Worked with producers in agile framework to create, schedule and complete tasks for a new title Modeled game economies based on high-level concepts Designed core systems such as PC/NPC attributes, quests, loot tables and gear/crafting system Balanced multiple character progression systems across different features Created design documents and specifications for new features presented to key project stakeholders Analyzed and incorporated feedback from user focus tests into economy designs and balance Show less



GREE, Inc.

• Technology, Information and Internet
• 200 - 300 Employee

• Game Designer

  • Jul 2014 - Jul 2015

  San Francisco Bay Area *Aided in developing the ongoing design vision for Modern War, Kingdom Age and Crime City—games consistently on the 50 top grossing list for iOS/Android *Maintained fast-paced live event schedule for multiple titles *Created new assets and goals for recurring events and optimized the balance for those events *Developed new live events and core loop enhancements based on analysis of KPI *Developed new content to re-engage players and increase revenue for long… Show more *Aided in developing the ongoing design vision for Modern War, Kingdom Age and Crime City—games consistently on the 50 top grossing list for iOS/Android *Maintained fast-paced live event schedule for multiple titles *Created new assets and goals for recurring events and optimized the balance for those events *Developed new live events and core loop enhancements based on analysis of KPI *Developed new content to re-engage players and increase revenue for long standing titles *Managed data deployments on a weekly schedule to release new and recurring content to players *Worked with artists and UI/UX to design in-game content such as pop-up modal windows, event reward assets, new items assets, and bosses/elite NPCs

• Player Experience Specialist

  • Sep 2012 - Jul 2014

  San Francisco Bay Area *Provided support for a number of GREE’s titles and worked with product, QA, and engineers to collect and organize game information (communicated to players via support tickets and social media) *Created customer-facing FAQs and guides, which were located both on forum and in-game *Provided oversight to a third party support team of 20+ customer support agents



OnLive

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technical/Customer Support

  • 2011 - 2012

  United States *Worked for an innovative cloud-gaming start-up, coordinating with multiple departments regularly. *Provided multiple-tier support for customers via email and live chat to troubleshoot network/technical issues, report game bugs, process and investigate warranty/exchange reports of proprietary hardware and to assist with general service questions. *Wrote detailed and concise bug reports and communicated directly with various engineering teams to identify, analyze, troubleshoot and resolve… Show more *Worked for an innovative cloud-gaming start-up, coordinating with multiple departments regularly. *Provided multiple-tier support for customers via email and live chat to troubleshoot network/technical issues, report game bugs, process and investigate warranty/exchange reports of proprietary hardware and to assist with general service questions. *Wrote detailed and concise bug reports and communicated directly with various engineering teams to identify, analyze, troubleshoot and resolve any new and unique issues with all aspects of the service. *Guided off-site, foreign language ( French/Dutch) support team regarding all areas of customer support. *Participated in testing of both new hardware and software, following specific guidelines to then file comprehensive reports regarding any issues discovered. *Assisted up to three users at once in live chat, to identify, resolve or escalate issues as appropriate. *Warranty/exchange responsibilities included technical troubleshooting of hardware, determining eligibility for replacement and interacting with shipping partners to facilitate replacement deliveries. Show less