PRESIDENT | CHIEF EXECUTIVE OFFICER

• May 2023 - Present

Focus on supporting the organizational mission statement as a servant leader, working in partnership with the Board of Directors and staff to provide leadership, vision, and direction for the organization. Actively maintains our commitment to diversity and inclusion and to our ministry of service and provides the direction of VOAWW, consistent with the national charter and local strategic plan. Enables the Board to fulfill its governance function and facilitate the optimum interaction between… Show more Focus on supporting the organizational mission statement as a servant leader, working in partnership with the Board of Directors and staff to provide leadership, vision, and direction for the organization. Actively maintains our commitment to diversity and inclusion and to our ministry of service and provides the direction of VOAWW, consistent with the national charter and local strategic plan. Enables the Board to fulfill its governance function and facilitate the optimum interaction between management and the Board. Tasked with, and proven ability for, growing the $100M+ organization through revenue diversification, financial sustainability, program expansion, innovation, diverse and inclusive culture, and strategic partnerships. Highlights include, but not limited to: - Lobbied legislators in Olympia, WA to successfully secure $5M ($2M for new community resources and $2M for refugee resettlement program). - Actively recruit and secure new Board Members and further develop corporate partnerships, such as Coastal Community Bank and The Boeing Company. - Repurposed the Refugee Resettlement Program to address the large influx of Ukrainian refugees, providing over 1,600 Ukrainians with access to medical providers, case managers, and basic needs/food distribution. - Implemented 988 Crisis line as well as “Native and Strong Lifeline,” exclusively for tribal-affiliated persons in the State of Washington. - Led the Hunger Prevention team to feed more than 160,000 people (2022) who experienced food instability, utilizing our own food banks and collaborating with our community partners. - Orchestrated 18 eighteen-wheeler loads per week, utilizing vacant grocery store to house a distribution network in collaboration with trucking industry - resulting in a 60,000 sq. ft. warehouse. - Established Housing Services and assisted 6,548 households in securing rental assistance through local community foundation funding ($120K).

INTERIM PRESIDENT | CHIEF EXECUTIVE OFFICER

• Nov 2022 - May 2023

CHIEF OPERATING OFFICER (COO)

• 2017 - May 2023

Strong servant leader overseeing all aspects of company operations. Created environment that continues to foster programs and revenue growth after 10 years of stagnation and contraction. Acts as the forward-facing point of contact for external agency relationships. Active in lobbying legislative efforts to push forward strategic initiatives. Highlights include, but not limited to: - Wrote the first agency budget that excluded program closures, and agency has grown every year since. -… Show more Strong servant leader overseeing all aspects of company operations. Created environment that continues to foster programs and revenue growth after 10 years of stagnation and contraction. Acts as the forward-facing point of contact for external agency relationships. Active in lobbying legislative efforts to push forward strategic initiatives. Highlights include, but not limited to: - Wrote the first agency budget that excluded program closures, and agency has grown every year since. - (2020) From 14 years of loss from $20M to $60M (2021) to $100M (2023). - PROGRAM INITIATIVES: 1) Established program to run all of Snohomish County rental assistance; 2) Led food distribution efforts from 3M pounds growing to 7.9M pounds; 3) Created housing division to accommodate growth, resulting in numerous contracts; and 4) Expanded the community resource centers, opening a 3rd center and distributing COVID relief funding through all three. - Expand Early Childhood program, including opening a new site, adding 33% more capacity to this division. - Started the Refugee Resettlement Program, in response to the Kabul fall in 2021 and the Afghan Refugee influx. (See repurposing and more details under Interim CEO). - Due to program(s) growth and expansion, oversaw staff increases from 380 to present day staffing levels of 700. - Led Snohomish County Corona Virus Response efforts that have been heralded by the County Council as “the bedrock of our County.”

SENIOR DIRECTOR

• 2015 - 2017

Provided innovative leadership of largest program, Disability Services. Directly oversaw the operations, strategic directions, advocacy efforts, and finances with efficiency and decisiveness. Highlights include, but not limited to: - Led Personal Support Services to invest 465,000 hours to empower independent living for 79 adults with disabilities. Opened multiple residential homes for intellectual and physical disabilities and created the first residential home for individuals for… Show more Provided innovative leadership of largest program, Disability Services. Directly oversaw the operations, strategic directions, advocacy efforts, and finances with efficiency and decisiveness. Highlights include, but not limited to: - Led Personal Support Services to invest 465,000 hours to empower independent living for 79 adults with disabilities. Opened multiple residential homes for intellectual and physical disabilities and created the first residential home for individuals for traumatic brain injuries. - Balanced a direct service budget of over $9M after years of deficit spending. - Developed Lean efficiencies and streamlined program operations. - Instituted pay scales and salary increases for first time in 8 years. - Active participant in legislative advocacy and lobbying.

REGIONAL DIRECTOR

• 2014 - 2015

General oversight of $2.5M budget. Oversight of the largest supported living program within Disability Services, including 31 clients, 7 administrative staff members and nearly 100 direct care workers. Highlights include, but not limited to: - Increased program client base and program revenue for first time in four years. - Created contracting process that added financial and legal protections for the program. - Developed relationships with key State funders that led to millions of… Show more General oversight of $2.5M budget. Oversight of the largest supported living program within Disability Services, including 31 clients, 7 administrative staff members and nearly 100 direct care workers. Highlights include, but not limited to: - Increased program client base and program revenue for first time in four years. - Created contracting process that added financial and legal protections for the program. - Developed relationships with key State funders that led to millions of dollars in new revenue.

BEHAVIOR TECHNICIAN

• 2014 - 2014

Created and facilitated behavioral support trainings and protocols for department personnel. Sought out and remedied areas of non-compliance with WAC and DDA policies.

ATTENDANT COUNSELOR

• 2012 - 2014

Provided clear leadership to 20 staff members and ensured the care and support of 15 individuals with I/DD and severe behavioral challenges. Led efforts to bring prosecution to staff engaging in patterns of physical abuse towards residents. Provided clear leadership to 20 staff members and ensured the care and support of 15 individuals with I/DD and severe behavioral challenges. Led efforts to bring prosecution to staff engaging in patterns of physical abuse towards residents.

BEHAVIOR TECHNICIAN

• 2009 - 2012

Decreased behavioral episodes through Applied Behavioral Analysis methods. Provided behavioral training and supports to classroom educators and staff. Member of each client care team overseeing the academic and social success of clients. Decreased behavioral episodes through Applied Behavioral Analysis methods. Provided behavioral training and supports to classroom educators and staff. Member of each client care team overseeing the academic and social success of clients.