Dispatch on-site IT Support Engineer - Kenya.

• Mar 2022 - Present

PDTP Intern Deployed at State Department for Social Protection

• Oct 2020 - Sep 2022

As a PDTP Intern, I help the company by doing the following duties: ✔ Assist users in troubleshooting common computer issues or concerns. ✔ Reply to requests for information technology services, repairs, support, inquires or complaints. ✔ Train staff on new software, systems and best practices. ✔ Installing and configuring computer hardware, software, systems, networks, printers, and scanners ✔ Website updates and content management ✔ Gain competency in the maintenance of inventory records of computer hardware and software Show less

Data Capture Clerk

• Apr 2022 - Apr 2022

✔ Transfer data from paper formats into the KNEC database systems. ✔Verify data by comparing it to source documents ✔Generate and print reports of the captured data. ✔Perform any other Duty Assigned ✔ Transfer data from paper formats into the KNEC database systems. ✔Verify data by comparing it to source documents ✔Generate and print reports of the captured data. ✔Perform any other Duty Assigned

Data Capture Clerk

• Apr 2021 - May 2021

✔ Transfer data from paper formats into the KNEC database systems. ✔Verify data by comparing it to source documents ✔Generate and print reports of the captured data. ✔Perform any other Duty Assigned ✔ Transfer data from paper formats into the KNEC database systems. ✔Verify data by comparing it to source documents ✔Generate and print reports of the captured data. ✔Perform any other Duty Assigned

IT Presales Engineer

• Feb 2020 - Oct 2020

As an IT Pre-Sales Engineer I was in charge of performing the following roles: ✔ Develop and execute organic and paid social media strategy across social channels (including LinkedIn, Facebook, twitter) to support business objectives, brand promise and go-to-marketing strategy. ✔ Design and develop websites and web applications according to client specifications Updating websites with accurate content, and maintaining functionality, speed, accuracy, consistency of voice and quality control. ✔ Oversee SEO (search engine optimization), content categorization, structure, development and distribution. ✔ Hardware installation and maintenance of network devices ✔ Troubleshoot voice communications problems of varying complexity. Show less

Information Technology Assistant

• Aug 2018 - Oct 2018

As an IT Support attache, I was involved in performing the following duties: ✔ Hardware installation and maintenance of network devices ✔ Network administration and monitoring ✔ MySQL for Database construction and Management ✔ Computer maintenance and repair ✔ System specifications identification ✔ In-house training of user on office application ✔ Inventory management As an IT Support attache, I was involved in performing the following duties: ✔ Hardware installation and maintenance of network devices ✔ Network administration and monitoring ✔ MySQL for Database construction and Management ✔ Computer maintenance and repair ✔ System specifications identification ✔ In-house training of user on office application ✔ Inventory management

Information Technology Assistant

• Aug 2017 - Sep 2017

As an IT Support attache, I was involved in performing the following duties: ✔ Hardware installation and maintenance of network devices ✔ Network administration and monitoring ✔ MySQL for Database construction and Management ✔ Computer maintenance and repair ✔ System specifications identification ✔ In-house training of user on office application ✔ Inventory management As an IT Support attache, I was involved in performing the following duties: ✔ Hardware installation and maintenance of network devices ✔ Network administration and monitoring ✔ MySQL for Database construction and Management ✔ Computer maintenance and repair ✔ System specifications identification ✔ In-house training of user on office application ✔ Inventory management

Cyber Attendant

• Apr 2015 - Aug 2015