Experience

Canadore College

• Canada
• Higher Education
• 400 - 500 Employee

• Operational Efficiency and Resource Planning Officer

  • Feb 2023 - Present

• Executive Assistant, Office of the Vice President, Academic

  • Oct 2017 - Feb 2023

  - Work closely with internal and external parties of interest to ensure compliance with operational processes and quality controls- Develop and implement new methods and make recommendations on policies and procedures to improve efficiencies, establish best practices and standardization for business and resource planning- Analyze existing processes for efficiency and effectiveness, providing recommendations for enhancements- Schedule internal and external activities, appointments, and meetings including location, transportation, and other arrangements- Respond to inquiries, identify contentious issues, trace/investigate information and resolve administrative problems associated with divisional activities- Liaise with the VPA direct reports, senior leadership team, and other internal departments- Provide guidance and direction to staff and students based on a fully informed knowledge of Ministry and College policies and procedures as well as College and divisional strategic objectives and priorities- Resolve issues to the extent possible using sound judgment, and/or refer to appropriate College staff for action- Prepare a variety of documents such as letters, memos, emails, reports, tables, and statistical charts from verbal instructions, hand-written or computer-generated drafts on own initiative based on knowledge of the subject, or from general instructions- Prepare responses to correspondence and inquiries for the signature of the VPA- Protect the integrity of the Office by maintaining the confidentiality of college, staff, and student matters and any other sensitive material which the incumbent by be privy- Manage all information coming into and going out of the Office- Maintain and monitor the budget for the Office; monitor the budget for the division and assist with establishing and maintenance of budgets- Identify expenditure trends, check/reconcile financial records, and liaise with the College financial services office to resolve discrepancies Show less



Cementation Canada Inc.

• ISO and Building Coordinator

  • Jun 2017 - Oct 2017

  - Implemented an integrated management system, including ISO 9001 Quality Management, and ISO 14001 Environment Management, liaising with managers, streamlining processes, conducting internal audits, and preparing reports- Coordinated facility operations, overseeing building and custodial services- Provided administrative support to executives in order to increase their availability for executive level responsibilities- Coordinated executive travel itineraries, flights, hotel accommodations and other travel needs as required- Completed expense reconciliation for executives- Supported senior management on projects as assigned- Recorded, transcribed and distributed minutes of meetings- Upheld a strict level of professionalism among staff and clientele Show less

• Administrative Assistant

  • Sep 2011 - Jun 2017

  - Provided first line support to the Vice President of Finance and clerical support to the Executive team- Coordinated facility operations, overseeing building and custodial services- Provided support for the ISO integrated management system- Created, maintained and evolved data management systems- Recorded, transcribed and distributed minutes of meetings- Prepared purchase requisitions and completed expense reports- Managed all phases of promotional material program (including: purchasing, distribution, inventory management, and reporting)- Arranged and coordinated meetings and social functions- Provided back-up service to reception Show less



Nipissing University

• Canada
• Higher Education
• 300 - 400 Employee

• Conference Services Clerk

  • Jan 2011 - Sep 2011

  - Maintained client files and reservation bookings, processed charges, prepared invoices, compiled daily deposits and tracked unpaid accounts; - Created proposals, quotes, contracts, and event orders; - Coordinated conference logistics (i.e. catering, audio visual, physical setups, etc) for clients; - Responsible for providing clerical support to the Conference Services operations; - Participated in the selection process of student staff (i.e. guest service representatives as well as housekeeping staff); - Assisted in the coordination of student staff training program including creating/updating manuals; - Responsible for website updates, using Contribute and SharePoint applications; - Responded to all general inquiries by walk-in, phone, email, fax and written correspondence Show less



Boart Longyear

• United States
• Mining
• 700 & Above Employee

• Marketing and Communications Manager - Regional

  • Oct 2008 - Jan 2010

  - Worked in conjunction with global marketing manager to develop measurable and successful marketing plans;- Collaborated with regional directors and product managers to drive corporate initiatives;- Created, edited and formatted correspondence, workshop materials, conference materials, minutes of meetings, labels, mail merges, and promotional materials;- Managed all phases of marketing collateral projects: production, print operations and distribution.- Created, edited and formatted documents in various languages;- Supported the internal communications strategy by developing, writing and posting news stories and information for staff on the Intranet;- Planned and executed regional trade shows and special events;- Enforced corporate identity standards globally;- Distributed product information and marketing materials to all sales channels globally;- Set and monitored regional marketing budgets for Canada and South America;- Maintained electronic and hardcopy filing systems, including image and video libraries;- Prepared and approved purchase requisitions and expense reports Show less

• Marketing Assistant

  • Mar 2005 - Oct 2008

  - Coordinated with internal and external groups to facilitate marketing functions.- Produced and modified sales support materials.- Coordinated and contributed at trade shows and special events.- Monitored the info@boartlongyear.com e-mail account - answering and redirecting (when necessary) e-mail inquiries to appropriate person or department.- Managed electronic and hardcopy filing systems.- Managed supply of promotional and printed materials for the region.- Provided assistance with office equipment and software, including initial troubleshooting and liaising with IT.- Provided back-up phone and receptionist coverage for regional office. Show less

• Office Assistant/Receptionist

  • May 2004 - Mar 2005

  - Organized invoices and purchase orders to ensure expenses were coded to proper accounts.- Utilized 25-line telephone system to answer, screen and forward calls and take messages. - Interpreted, prepared, and sent various form letters for information requests.- Created and maintained hard-copy and digital filing systems.- Received, sorted and distributed mail to office and manufacturing personnel mailboxes.