Experience

Skyhook Interactive

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• People Operations Specialist

  • Jan 2023 - Present

  Maintain company culture by implementing careful hiring practices, facilitating team building activities, and providing quality assurance over all internal processes to ensure alignment with our mission and values. Lead full lifecycle talent acquisition efforts including organization charting, recruiting, culture screening and onboarding. Identify gaps within the current operational systems, workflows and business structure in order to streamline and optimize processes. Maintain company culture by implementing careful hiring practices, facilitating team building activities, and providing quality assurance over all internal processes to ensure alignment with our mission and values. Lead full lifecycle talent acquisition efforts including organization charting, recruiting, culture screening and onboarding. Identify gaps within the current operational systems, workflows and business structure in order to streamline and optimize processes.



INSPIRED Vibe Branding & Marketing Agency

• United States
• Marketing Services
• 1 - 100 Employee

• Operations Manager

  • Jun 2022 - Jan 2023

  Identify gaps within the current operational systems, workflows and business structure in order to streamline processes. Responsible for overseeing the invoicing and agreements process, ensuring all outstanding invoices are paid on time and that all pertinent documentation is completed and stored for auditing purposes. Complete routine quality control checks on time tracking reports, provide team feedback and provide updates to optimize. Responsible for implementing the CRM (Accelo) and Communication Platform (Teams), establishing a formal reporting structure/organization chart and creating an Employee Lifecycle Program (onboarding to offboarding). Led full lifecycle talent acquisition efforts including organization charting, recruiting, culture screening and onboarding. Show less



McCully Construction

• United States
• Construction
• 1 - 100 Employee

• Operations Strategist

  • Dec 2021 - Jun 2022

  Work collaboratively with other leadership team members to update and build operational procedures, training plans and internal documentation (Manuals, SOPs, Job Aids, etc.). Work closely with the project management team on all procurement and scheduling needs and track orders in an order management system. Provide quality control on all Estimates, Purchase Orders and Invoices, ensuring budgets are kept in alignment with build cost. Work collaboratively with other leadership team members to update and build operational procedures, training plans and internal documentation (Manuals, SOPs, Job Aids, etc.). Work closely with the project management team on all procurement and scheduling needs and track orders in an order management system. Provide quality control on all Estimates, Purchase Orders and Invoices, ensuring budgets are kept in alignment with build cost.



Elevate

• Legal Services
• 700 & Above Employee

• Workflow Team Lead - Trainer

  • Oct 2020 - Dec 2021

  Responsible for managing and supporting a team of Workflow Analysts and Workflow Coordinators who distribute work among 100+ international employee’s schedules and monitor casework progress to ensure all customer expectations and litigation timelines are met.Maintain compliance with business unit goals surrounding Global Distribution of Efforts, Utilization and Monthly/Quarterly Revenue Goals; Make real-time adjustments and process improvements to ensure our goals can be met.Created and promoted in to the Med Legal Business Unit Trainer role by identifying the need for a sophisticated and scalable training program to support the learning and development of our employees from Onboarding to Offboarding. Show less

• Workflow Coordinator

  • Jul 2018 - Oct 2020

  Assess appropriate time allocations for assignments and distribute work among 100 + international employee’s schedules while monitoring their progress and making appropriate adjustments to ensure we meet customer expectations and litigation timelines.