Experience

Highland Hospital

• United States
• Mental Health Care
• 1 - 100 Employee

• Utilization Review Coordinator

  • Jun 2022 - Present



Torrid

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2021 - Present



Abt Associates

• United States
• Research Services
• 700 & Above Employee

• Phone Interviewer

  • May 2019 - Nov 2021

  Managed to motivate clients to complete healthcare surveys for health departments of multiple states (VA, OH, WA, AZ, MN, etc.) Managed to motivate clients to complete healthcare surveys for health departments of multiple states (VA, OH, WA, AZ, MN, etc.)



ResultsCX

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Phone Agent

  • Jan 2019 - May 2019

  Received calls from customers interested in Xfinity to set up internet, cable, telephone, and home security accounts and installations. Received calls from customers interested in Xfinity to set up internet, cable, telephone, and home security accounts and installations.