Brianna Gordon

Sales Representative at SimpliSafe
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, Virginia, United States, US

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Credentials

  • Cyber Incident Response Specialization
    Coursera
    Nov, 2022
    - Nov, 2024

Experience

  • SimpliSafe
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Sales Representative
      • Jul 2022 - Present

      Increased sales revenue by 25% within the first quarter through consistent communication to potential leads and establishing new accounts. Achieved a 90% customer satisfaction rate through timely and knowledgeable responses to technical support inquiries generating positive customer reviews and increased customer loyalty. Successfully onboarded 50 new accounts within the first quarter by effectively communicating the value proposition and benefits of the product and achieved a 84% adoption rate. Increased sales revenue by 25% within the first quarter through consistent communication to potential leads and establishing new accounts. Achieved a 90% customer satisfaction rate through timely and knowledgeable responses to technical support inquiries generating positive customer reviews and increased customer loyalty. Successfully onboarded 50 new accounts within the first quarter by effectively communicating the value proposition and benefits of the product and achieved a 84% adoption rate.

  • Wells Fargo
    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2019 - Apr 2022

      Maintained focus on acquiring new customer accounts and/or deepening existing customer relationships through a variety of activities.Maintained an in-depth knowledge of consumer and small business products/services and recommended appropriate solutions using value proposition, maintaining records, reports, and procedures. Established close working relationships with assigned business partners (mortgage, business banking officers and investment executives), referring customers when appropriate to provide timely financial solutions. Show less

Education

  • Virginia Commonwealth University
    Bachelor's degree, Criminal Justice and Corrections
    2018 - 2021

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