Operations & Events Manager

• Dec 2022 - Present

Franchise Relations Leader

• Jan 2021 - Dec 2022

Operations Coordinator

• Dec 2018 - Jan 2021

• Coordinate with all departments: Sales, Marketing/PR, Accounting, HR/Payroll, IT, and Executive Chefs• Responsible for financial management of catering department • Review P&L reports monthly to determine catering profits• Prospect new business opportunities through networking and building client relationships in order to meet and exceed sales goals• Negotiate and manage food truck bookings including, Rolling Loud Music Festival, KCRW events, Renegade Craft Fair, Music Tastes Good• Develop Catering proposals ranging from $200-$3,000 and 10–150 guests for new & recurring clients • Meet and exceed revenue goals consistently by up to 3X expected budget. • Collaborate with Marketing Department to attract customers through new collateral and promotional events• Promote new sister restaurant in Santa Monica, Socalo, through ongoing marketing initiatives• Led the integration, launch, and training of Border Grill’s new POS catering technology platform, Toast• Volunteered for Planned Parenthood Food Fare, No Kid Hungry Taste of the Nation, Scleroderma Research Foundation Cool Comedy Hot Cuisine, L.A. Loves Alex’s Lemonade Stand Foundation for Childhood Cancer events Show less

Truck and Catering Administrative Assistant

• Jan 2018 - Dec 2018

Server/Cashier/Greeter

• May 2015 - Sep 2017

• Performed tasks necessary to daily operations of the restaurant • Provided excellent guest service and built a loyal return customer base • Took initiative to support management and colleagues in order to foster a team-centric environment • Utilized BWW training model to educate incoming “Buffalitos” based on their individual learning styles • Performed tasks necessary to daily operations of the restaurant • Provided excellent guest service and built a loyal return customer base • Took initiative to support management and colleagues in order to foster a team-centric environment • Utilized BWW training model to educate incoming “Buffalitos” based on their individual learning styles

Hostess

• Dec 2013 - Dec 2014

Administrative Assistant, Original Series Publicity

• Dec 2013 - May 2014

• Provided red carpet support for Talent, VIP guests and PR staff for House of Cards season premiere • Reviewed daily entertainment industry news to brief executives on Netflix in the media • Maintained press files, contact information, and Netflix merchandise inventory • Supported the Head of Publicity and team with various projects • Provided red carpet support for Talent, VIP guests and PR staff for House of Cards season premiere • Reviewed daily entertainment industry news to brief executives on Netflix in the media • Maintained press files, contact information, and Netflix merchandise inventory • Supported the Head of Publicity and team with various projects