Brian Mwangi
Solutions Manager at China Mobile International Middle East & Africa- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Swahili Full professional proficiency
Topline Score
Bio
LinkedIn User
Brian is a hardworking and highly skilled Network Administrator who tackles all assignments with devotion. He is result driven, great team player and has very good project management skills. I highly recommend him in any prospective company
LinkedIn User
Brian is a hardworking and highly skilled Network Administrator who tackles all assignments with devotion. He is result driven, great team player and has very good project management skills. I highly recommend him in any prospective company
LinkedIn User
Brian is a hardworking and highly skilled Network Administrator who tackles all assignments with devotion. He is result driven, great team player and has very good project management skills. I highly recommend him in any prospective company
LinkedIn User
Brian is a hardworking and highly skilled Network Administrator who tackles all assignments with devotion. He is result driven, great team player and has very good project management skills. I highly recommend him in any prospective company
Credentials
-
Google Cloud Digital Leader
GoogleAug, 2023- Sep, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceAug, 2021- Sep, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftSep, 2020- Sep, 2024 -
Amazon Web Services Cloud Practitioner
Amazon Web Services (AWS) -
Certified Information Systems Auditor (CISA)
ISACA -
Cisco Certified Network Professional - Enterprise
Cisco -
ITIL V4 Foundation in IT Service Management
APMG-International -
Oracle Cloud Infrastructure Foundations Certificate
Oracle
Experience
-
China Mobile International Middle East & Africa
-
United Arab Emirates
-
Telecommunications
-
1 - 100 Employee
-
Solutions Manager
-
Sep 2020 - Present
Provided pre-sales support to our Carrier and Enterprise sales teams on IP transit, direct internet access, MPLS, L2VPN, SDWAN, IPX, A2P, cloud, IOT and ICT productsDesigned and assisted in implementing technical solutions for our customers on products mentioned aboveProvided project management expertise to the deployment of CMI Egypt POP to meet growing service requirement needsRegularly analyzed and made recommendations on CMI products and processes for the African market to our marketing, product, and technical teams in Head QuarterLead the successful service delivery of technical solutions in IP transit, direct internet access, IEPL, IPX, cloud and ICTProvided technical support to our customers post-delivery and during service operations Show less
-
-
Service Delivery Engineer
-
Mar 2020 - Aug 2020
Provided project management expertise to the deployment of CMI Mombasa IP POP to expand infrastructure footprint in the region and integrate key IP Transit customersProvided project management expertise to the upgrading of CMI Nairobi POP and terrestrial backbone infrastructure to accommodate capacity demandsLead the successful service delivery of technical solutions in IP transit, direct internet access and L2VPN to our customersProvided technical support to our customers post-delivery and during service operations Show less
-
-
-
Safaricom
-
1 - 100 Employee
-
Data Centre and Campus Networks Engineer
-
Aug 2018 - Feb 2020
Worked with RAD Communications Company to set up and integrate Enterprise SDWAN solution to leverage on existing internet and MPLS network and provide a faster to deploy, automated and more dynamic connectivity options to our customersUpgraded retail infrastructure with Cisco catalyst 9K switches and 3800 series access points to take advantage of Digital Network Architecture that is an open, extensible, software-driven solution that accelerates and simplifies enterprise network operations, while lowering costs and increasing securityUpgraded HQ Data Center infrastructure by replacing Cisco Nexus 7702 and 5548 with 7706 and 5672Provided network expertise, design and configuration to integrate new Huawei OpenStack public cloud solution for Enterprise customers to leverage on 40G and 100G connectivity as well as integrated Cisco IPS in the distribution layer to provide securityDeployed IT DMZ in two additional data centers to provide more DR options for critical servicesNetwork integrated the regional mobile money platform and connected with Zain to provide the first South Sudan licensed mobile money service. Show less
-
-
Network Administrator
-
Dec 2011 - Jul 2018
Networked Nuance voice biometric solution that integrates with the mobile Interactive Voice Response system to increase security, self-service uptake and reduce call-handling time at the contact centerProvided network expertise and connectivity to various systems in a new MPesa API online platform to integrate with customer applications for B2C, B2B and C2B financial transactions. This cut down customer go-live from several weeks to a few daysAssisted the retail department deploy a Queue Management System solution in the retail centers to introduce ticketing, request tracking and better analysis of retail agent productivity leading to improved customer serviceDesigned and set up co-location services for corporate clients in a data center. This facility is used for Disaster Recovery providing BCP for critical business services and as a lower capital expenditure solution for production sitesSet up data centers across the country using Cisco Nexus switches, Cisco UCS, HP blades and IBM frame servers used by a variety of IT servicesProvided network connectivity to Nokia Customer Experience Management servers to present a view of mobile service customer experience for more effective problem resolution, target marketing, service improvement and increase in revenueDesigned and deployed network solutions for Oracle database production and DR sites as part of the migration from Microsoft to Oracle Retail point-of-sale solution to improve inventory management, sales and accounting processesDesigned and deployed network solutions for new IBM server frames in two data centers to expand Siebel Customer Relationship Management and Oracle Enterprise Resource Planning servicesConfigured VPN and point-to-point networks between Safaricom and its partners for application services Show less
-
-
Internal Service Support Engineer
-
Feb 2009 - Nov 2011
Deployed and configured hundreds of computers at Safaricom Contact Centers to enable the company handle tens of thousands of customers calls every day more effectivelyCarried out PC and Local Area Network installation works for regional retail shops and maintenance of IT systems to provide more accessible personalized customer service and increase sales of end user devices
-
-
Education
-
2003 - 2007
United States International University
BSc Information Systems and Technology, Networking
Community
