Senior Consultant

• May 2023 - Present

Program Manager

• Jul 2022 - May 2023

Manage multiple simultaneous implementations and upgrades of Temenos products for bank clients. Oversee and coordinate distributed, cross-functional teams. Provide governance over partner-led engagements to ensure compliance to the Temenos Implementation Lifecyle. Analyze and monitor scope, schedule, budget, and quality metrics to ensure projects remain within compliance to Statements Of Work / Contracts. Manage multiple simultaneous implementations and upgrades of Temenos products for bank clients. Oversee and coordinate distributed, cross-functional teams. Provide governance over partner-led engagements to ensure compliance to the Temenos Implementation Lifecyle. Analyze and monitor scope, schedule, budget, and quality metrics to ensure projects remain within compliance to Statements Of Work / Contracts.

Ecommerce Project Manager

• Feb 2022 - Jul 2022

Managed the development and implementation of client eCommerce projects. Led and facilitated the development team’s transition to Agile Scrum. Analyzed and defined organization performance metrics to improve processes and quality. Managed the development and implementation of client eCommerce projects. Led and facilitated the development team’s transition to Agile Scrum. Analyzed and defined organization performance metrics to improve processes and quality.

Project Manager Adviser

• Mar 2018 - Feb 2022

Manage distributed teams of 10 – 15 domain experts in successfully implementing the DNA core account processing platform for large bank and credit union clients. Provided project transparency through weekly updates to both the client and PMO including schedule, scope, risk and quality metrics. Identify, track and mitigate risks and issues to minimize impacts to project objectives. Manage distributed teams of 10 – 15 domain experts in successfully implementing the DNA core account processing platform for large bank and credit union clients. Provided project transparency through weekly updates to both the client and PMO including schedule, scope, risk and quality metrics. Identify, track and mitigate risks and issues to minimize impacts to project objectives.

Instructor - Agile Certified Practitioner

• Nov 2013 - Mar 2020

• Instructor for the PMI - Portland Chapter Agile Certified Practitioner (ACP) course • Instructor for the PMI - Portland Chapter Agile Certified Practitioner (ACP) course

Sr. Scrum Master

• Jul 2017 - Mar 2018

Managed two cross-functional platform scrum teams developing and delivering new services for the CrowdCompass mobile application. Identified and resolved cross team dependencies. Coached and mentored teams to increase effectiveness as measured by quality and delivered business value. Facilitated Scrum ceremonies and acted as a liaison to enterprise leadership, maximizing project transparency. Managed two cross-functional platform scrum teams developing and delivering new services for the CrowdCompass mobile application. Identified and resolved cross team dependencies. Coached and mentored teams to increase effectiveness as measured by quality and delivered business value. Facilitated Scrum ceremonies and acted as a liaison to enterprise leadership, maximizing project transparency.

Senior Project Manager

• Nov 2014 - Apr 2017

Responsible for managing multiple, distributed teams to deliver new features for the US Walmart mobile applications. • Successfully managed the migration of Android and iPhone mobile applications to a common corporate eCommerce services layer while incorporating hybrid features and an enhanced user experience. • Managed the redesign of home screens for both Android and iPhone platforms including an updated user experience, personalization and support for dynamic content. Responsible for managing multiple, distributed teams to deliver new features for the US Walmart mobile applications. • Successfully managed the migration of Android and iPhone mobile applications to a common corporate eCommerce services layer while incorporating hybrid features and an enhanced user experience. • Managed the redesign of home screens for both Android and iPhone platforms including an updated user experience, personalization and support for dynamic content.

Principal

• May 2011 - Jan 2015

Providing consulting services to clients for successfully: • Transitioning to agile methodologies for development and project management • Designing and implementing effective software quality assurance organizations and practices • Driving organizational change management initiatives • Assessing outsourcing opportunities • Define multi-year IT strategy Client: WellMed Medical Management - eClinicalWorks Upgrade (www.wellmed.net) Responsible for managing the upgrade of the eClinicalWorks Electronic Health Record system from Version 9 to 10. • Successfully managed the upgrade of eClinicalWorks for over 70 clinics. Client: Kaiser Permanente - Medicare Business Engine (www.kp.org) Engaged to establish a high performing end-to-end testing team supporting a large, complex program to consolidate Medicare members across three membership system. • Successfully achieved testing milestones initially lagging the program schedule. • Generated on-going program level metrics and measures to identify and address process bottlenecks. • Oversaw budgeting and capacity planning to meet budget constraints. Client: WellMed Medical Management - Care Delivery Platform (www.wellmed.net) Manage the development and maintenance of a custom electronic health record system. • Oversee the development and delivery of feature set to medical clinics • Migrate the development methodology to an Agile / Iterative model • Manage transition to production support and maintenance • Coordinante two development vendors and offshore testing staff Show less

Director, IT Quality Assurance

• Nov 2005 - May 2011

Responsible for creating a Quality Assurance department. Member of the Information Technology Management Committee accountable for IT strategy and multi-year planning. • Created a fully effective software quality assurance department from inception to operation within one year. • Initiated and managed the successful update of critical production infrastructure components from an average of 24 months out of date within one year. • Sponsored a project to mask Personal Health Information in non-production environments to comply with privacy policies. • One of 15 individuals selected to participate in a two year Advanced Leadership Program. • Chair of the Employee Giving Campaign - successfully raised $1.2M for non-profit organizations. • Sponsored an enterprise software security program - significantly mitigating corporate risk exposure by managing the remediation of 10 high-risk applications in one year. • Implemented executive program decision support using quality metrics. • Directed the successful implementation of offshore testing. Show less

Sr. Manager / Project Manager Consultant

• Jul 1999 - Oct 2005

Responsible for creating a Quality Assurance department supporting eight regions and four business areas. Member of the Applications Development Senior Leadership Team accountable for establishing the multi-year applications management strategy and leading the organization through transformation initiatives. • Created a software quality assurance department supporting over 150 on-going projects within one year with an annual budget of $12M and 300 domestic and off shore staff. • Negotiated a three year enterprise license agreement saving $800,000 over 5 years. • Delivered a 10% cost reduction in one year through process improvements • Managed an infrastructure remediation and integration of 70 disparate environments within two years • Established a comprehensive quality program resulting in zero production outages in the first six months of operation. Show less

Sr. Systems Specialist

• 1992 - 1999

Managed the development and implementation of technology solutions to achieve strategic business objectives. • Successfully delivered a web site facilitating mutual fund marketing and increasing sales one month early and 20% under budget. • Designed and developed a suite of applications for managing documents from international offices. • Performed Year 2000 remediation of three commercial software products meeting compliance with Securities and Exchange Commission regulations. • Designed and developed asset allocation and attribution applications in Visual C++ and Visual Basic for money manager partners. Show less

Computing Specialist / Software Engineer

• 1985 - 1992

Responsible for designing, developing and implementing applications for optimizing the scheduling of fabrication, manufacturing and assembly processes. • Successfully lead a team of engineers in the design of a prototype expert system for fault detection, isolation and recovery of a space to ground communications sub-system. • Developed an expert system to optimize the process of installing airplane interiors. Successfully demonstrated increased process control and schedule predictability. • Implemented a system for minimizing lead times for fabrication jobs through efficient tool selection • Designed and developed an expert system to optimize the fabrication of helicopter parts through a network of manufacturing cells. Successfully increased factory throughput within one year of implementation Show less