Experience

BRIDGEPORT HOSPITAL/YALE NEW HAVEN HEALTH

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Experience Concierge

  • Jul 2022 - Present

  • Controlled access to the facility. • Provided accurate directions to patients, visitors, and employees as observed by the supervisor and as indicated by the visitor and employee feedback. • Distributed literature related to hospital policy and procedures to patients, visitors, and employees upon request as observed by supervisor. • Performed specified duties for the assigned post during fire emergencies as documented in drill reports. • Identified and reported maintenance problems and unusual activity as they occurred as observed by the supervisor. • Aided visitors who needed additional support as they exited their vehicles, including providing a wheelchair and wheeling the visitor into the lobby. Show less



Cambridge Health & Rehabilitation Center

• Hospitals and Health Care
• 1 - 100 Employee

• Nursing Assistant

  • Jun 2022 - Jul 2022

  • Observed residents and reported to the charge nurse immediately if any unusual conditions/accidents/incidents occur. • Assisted with serving meal trays; fed residents that needed assistance; documented food consumed for each resident assigned. Passed out nourishments and water pitchers. • Cared for clean/soiled linen. • Maintained clean and orderly resident rooms daily and assured that the call light cord was within easy reach of the resident at all times. • Made rounds on assigned residents including a physical head count of assigned residents at the beginning of each shift and every 2 hours thereafter. • Listened to shift reports on assigned units prior to the start of assignment for every shift worked. Show less



Drexel University

• United States
• Higher Education
• 700 & Above Employee

• Front Desk Assistant

  • Sep 2021 - May 2022

  • Greeted guests with friendliness and professionalism. • Answered incoming calls, processed requests, and relayed messages to appropriate personnel. • Communicated proactively with supervisors, immediately explained issues, and teamed on appropriate solutions. • Monitored access to the residence hall. • Provided administrative and clerical support to the Residential Desk Coordinator and Assistant Director/Resident Director. • Ensured safety measures were adhered to (i.e., wearing a mask upon entry into the residence hall, monitoring social distancing in the lobby area). Show less



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Package Handler

  • Nov 2020 - Dec 2021

  • Used hand-held scanners and physical logs to accurately track item movements. • Assembled, sealed, and loaded packages into correct trucks. • Removed jams and unblocked conveyor system to maintain the flow of goods. • Followed verbal and written instructions to properly move and ship products. • Alerted supervisors and coworkers of hazards and other issues for quick resolutions. • Awards: Employee of the Month for March 2021 • Used hand-held scanners and physical logs to accurately track item movements. • Assembled, sealed, and loaded packages into correct trucks. • Removed jams and unblocked conveyor system to maintain the flow of goods. • Followed verbal and written instructions to properly move and ship products. • Alerted supervisors and coworkers of hazards and other issues for quick resolutions. • Awards: Employee of the Month for March 2021



BJ's Wholesale Club

• United States
• Retail
• 700 & Above Employee

• Deli Clerk

  • Jun 2017 - Nov 2020

  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads. • Maintained clean, trash-free workspaces to maximize productivity and safety. • Restocked supplies and prepared additional ingredients during downtime for expected busy periods. • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures. • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices. Show less



Founders Library

• Washington D.C. Metro Area

• Student Worker

  • Sep 2015 - May 2019

  • Handled check-in and check-out process of library books and materials at the circulation desk. • Stayed up to date on library policies and procedures to smoothly enforce standards. • Answered patron questions in-person or by phone regarding library services and resources. • Entered new transactions and updated records of library users. • Educated patrons on the use of reference sources, card catalogs, and automated information systems. • Assisted librarian with conducting library orientation for new assistants. Show less



National Institute on Aging (NIA)

• United States
• Research Services
• 100 - 200 Employee

• Summer Research Intern

  • Jun 2018 - Aug 2018

  • Collaborated with post-doctorates and post baccalaureates to discuss existing and potential projects and products involving the study of longitudinal aging in mice. • Conducted behavioral analyses on 4 cohorts of mice: approx. 30 mice per cohort. • Assisted with blood draws and autopsies of the mice. • Organized and entered data into excel spreadsheets. • Analyzed blood samples via ADVIA 2120i. • Analyzed mice and human blood samples with the potential of finding biomarkers of aging. Show less