Experience

Aisling Organic Cosmetics

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Head Of Customer Experience

  • Sep 2019 - Present



Men's Wearhouse

• United States
• Retail
• 700 & Above Employee

• Wardrobe Consultant

  • Oct 2018 - Aug 2019

• Operations Manager

  • Feb 2018 - Oct 2018

• District Formalwear Manager

  • Jan 2016 - Jan 2018

• Formalwear Manager

  • May 2010 - Jan 2016

  Operate and oversee daily operations of tuxedo department. Achieve sales goals and drive sales volume for store location. Book weddings and coordinate rental attire for all customers. Audit all weddings and measurements to ensure styles are entered in correctly and measurements make sense. Maintain organization of wedding folders to ensure correct dates and information. Train customer service associates on the measurement process, the tuxedo program (Oracle) and the sale-ringing program (POS). Handle customer service inquiries and process returns. Manage and maintain inventory, such as store inventory, office products, bathroom materials, and cashwrap supplies. Attend store openings and help set up fixtures and store displays. Maintain constant communication with brides, grooms, and regional managers through e-mail. Create weekly progress spreadsheets for tuxedo volume and future monthly volume projections.

• Customer Service Associate

  • Mar 2008 - May 2010

  Utilized a tuxedo rental program (Oracle), and a sale ringing program (POS) to process transactions. Measured customers and input styles and measurements into the system. Styled and suggested shirt and tie combinations for suit sales.