Experience

Third Coast Bank, SSB

• United States
• Banking
• 100 - 200 Employee

• Loan Documentation Specialist III

  • Jan 2021 - Present



Veritex Community Bank

• United States
• Banking
• 400 - 500 Employee

• Loan Operations Specialist II

  • Aug 2016 - Jan 2021

  Houston, Texas Area Prepare all in house requests for new and renewed loan documentation which include commercial, consumer, and real estate. Working knowledge to review loans that are guaranteed by the SBA group and USDA notes. Review all attorney prepared loan documents to ensure compliance with credit approval. Knowledge of new loan products, loan agreements, insurances, appraisals, entity organizations, recommended modifications to existing loans, as well as additional loan requirements. Collaborate… Show more Prepare all in house requests for new and renewed loan documentation which include commercial, consumer, and real estate. Working knowledge to review loans that are guaranteed by the SBA group and USDA notes. Review all attorney prepared loan documents to ensure compliance with credit approval. Knowledge of new loan products, loan agreements, insurances, appraisals, entity organizations, recommended modifications to existing loans, as well as additional loan requirements. Collaborate with lenders/officers and legal departments to review and evaluate all requests ensure adherence to all company policies. Reviewing, analyzing and reconciling the borrowing base certificates and/or sales, collection reports and support documentation to confirm the value of the borrower’s collateral as well as the availability and the loan system. Perform duties of paid invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment. Escalate individuals' errors as appropriate to insure proper resolution and minimize customer service deficiencies. Paid loan processing, including formulation of (Partial) Release of Lien and UCC-3 Terminations. Aid and manage all customer assets and coordinate with team members for all bank portfolios. Assist with special projects as required.

• Loan Documentation Coordinator

  • Nov 2014 - Aug 2016

  Houston, Texas Area Balances individual and team responsibilities with the ability to build morale, developing alternative solutions; strives to continuously to build knowledge and skills. Print and organize all attachments along with an email from lending/officer assistant. Verify approval dates and cross check total net with proper lending authority. Check Long Term Agreement Sheet. Review Pre - Documentation checklist for completion. Verify documentations for accuracy and completeness with dual control… Show more Balances individual and team responsibilities with the ability to build morale, developing alternative solutions; strives to continuously to build knowledge and skills. Print and organize all attachments along with an email from lending/officer assistant. Verify approval dates and cross check total net with proper lending authority. Check Long Term Agreement Sheet. Review Pre - Documentation checklist for completion. Verify documentations for accuracy and completeness with dual control review along with loan officer review of documents. Help oversee all aspects of the loan operations; document preparations, payments, payoffs, charge offs, and loan amortization schedules. Work with lenders/officers and assistants to utilize applications to fullest capacity, streamlining processes, and procedures; guaranteeing accuracy and compliance. Conduct various assessments and audits to ensure department procedures and results are achieved in a timely manner. Assemble and verify original documents. Collect and research data. Perform other work-related duties.

• Client Service Representative

  • May 2012 - Nov 2014

  Houston, Texas Area Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals, including cashing checks and advances. Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary. Balancing cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks. Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with… Show more Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals, including cashing checks and advances. Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary. Balancing cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks. Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees. Mathematical skills. Competence with computers, telephone, 10-key calculator and other office machinery. Ability to work in a fast-paced environment & under pressure as needed. Responsible for bank opening and/or closing.



Chase

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Mar 2011 - May 2012

  Houston, Texas Area Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals, including cashing checks and advances. Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary. Balancing cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks. Providing additional products including Cashier’s Checks, Personal Money Orders. Excellent customer service skills… Show more Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals, including cashing checks and advances. Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary. Balancing cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks. Providing additional products including Cashier’s Checks, Personal Money Orders. Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees. Mathematical skills. Competence with computers, telephone, 10-key calculator and other office machinery. Ability to work in a fast-paced environment & under pressure as needed. The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions. Show less