Experience

Williams Insurance Agency Rehoboth/Wilmington

• United States
• Insurance
• 1 - 100 Employee

• Commercial Lines Account Manager

  • Jun 2018 - Present



Dorey & Bateman Business Solutions

• Operations Manager

  • Mar 2018 - Jun 2018



CHRIAS (Christiana Institute of Advanced Surgery)

• United States
• Medical Practices
• 1 - 100 Employee

• Marketing Administrator

  • Sep 2016 - Mar 2018

  • Creates the marketing, branding, and content for the practice’s website, blog, social media webpages (Facebook, Twitter, LinkedIn, Google+, and YouTube), and other cost-effective marketing strategies (billboard marketing, targeted digital advertising, etc.)• Facilitates with scheduling, coordinating, and preparation of free informational bariatric seminars • Schedules and attends referral luncheons around the state• Responsible for finding and scheduling new patients and following up with existing patients• Aids in the coordination efforts between surgeons and hospital administration (Christiana, Wilmington, Bayhealth, and St. Francis Hospitals)• Manages Patient Care Coordinators and the Surgery Team• Assists with the ongoing development of the bariatric and general surgery programs within the practice• Serves as liaison and channel of communication between surgeons, hospital administration, health plans, insurance companies, and contracted companies• Assists in the interviewing, hiring, and training process of new office staff members (physicians, nurses, medical assistants, and non-medical staff)• Responsible for delegation of staff responsibilities and staff schedule• Provides staff with ongoing training and development as needed• Assures that staff is trained and operates in compliance with all government and regulatory agencies• Organizes office meetings and sets agendas• Oversees office finances and patient billing• Active member of the Medical Group Management Association Show less

• Marketing Coordinator Intern

  • Jun 2014 - Aug 2016

  • Aided with the coordination efforts between surgeons and hospital administration (Christiana, Wilmington, Bayhealth, and St. Francis Hospitals).• Facilitated scheduling, coordination, and preparation of free informational seminars around the state for patients interested in bariatric surgery• Contributed to hands-on marketing & branding with the practice’s website, blogs, social media webpages (Facebook, Twitter, LinkedIn, Google+, YouTube), and other cost-effective marketing strategies • Assisted in scheduling patient consultations, follow-up appointments, and surgical procedures Show less



Platinum Dining Group

• Restaurants
• 1 - 100 Employee

• Hostess

  • Jun 2013 - Jun 2014

  • Welcomed guests upon entering the restaurant while maintaining a clean, pleasant appearance. • Presented guests with menus after guiding them to their table, and communicate any special cuisines being served. • Demonstrated precise communication & customer-handling skills. • Enthusiastically lead & coordinated with co-workers to ensure the best service is provided to guests at the restaurant’s highest standards. • Booked rooms & created seating arrangements for large parties & events for guests prior to their visit. Show less