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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Sales Manager
      • Nov 2016 - Present

      Rockville, Maryland

    • United States
    • Printing Services
    • 300 - 400 Employee
    • Manager-Grand Format
      • Apr 2014 - Nov 2016

      Alexandria, Virginia Responsible for all operations and production of a large printing department focused on transit media, banners, billboards and custom signage. Developed skilled employees, reduced poor performing staff and created a positive team atmosphere. Increased standards and implemented schedule to maximize production, created accountability for employees and ensure timely delivery to the customer. Improved receiving practices to ensure accurate inventories, adjusted purchasing strategy and reduced… Show more Responsible for all operations and production of a large printing department focused on transit media, banners, billboards and custom signage. Developed skilled employees, reduced poor performing staff and created a positive team atmosphere. Increased standards and implemented schedule to maximize production, created accountability for employees and ensure timely delivery to the customer. Improved receiving practices to ensure accurate inventories, adjusted purchasing strategy and reduced waste to increase overall profitability of the department. Changed strategy in hiring customer service representative by focusing on creating inside sales, resulting in a 7% increase in sales over prior year. Improved production through a focus on team building, time management and quality control. Show less

    • Belgium
    • Software Development
    • Disctrict Sales Manager
      • Feb 2012 - Mar 2014

      Washington D.C. Metro Area District Manager for three Calumet Photographic locations generating 12M in revenue. Coached managers on improved sales behaviors, new company culture and product knowledge. Drove stores to seek out additional sales prospects and increase existing sales opportunities. Implemented a successful Used Buying program that increased revenue by 66% and gross margin by 51% at the three stores from 2012 to 2013. Liaison to corporate headquarters for Washington, D.C. area

    • United States
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Apr 2010 - Feb 2012

      Rockville, Maryland Promoted to top volume store Manager due to success in Springfield location. Led Rockville store from a decrease in sales in 2009 to an increase in sales by 6% in 2010 Changed used camera buying and selling strategies resulting in a 43% increase in sales and 10% in gross margin. Responsible for all phases of day-to-day operations, including personnel management, hiring, training and development, store presentation, merchandising and shrink control.

    • Store Manager
      • Sep 2008 - Apr 2010

      Springfield, Virginia Turned Springfield around from a sales decrease in 2008 to lead the company in 2009 with a 13% sales increase. Directed and motivated store personnel to exceed corporate goals in customer service, presentation and sales goals.

    • Marketing/Advertising/Operations Assistant
      • Oct 2006 - Sep 2008

      Beltsville, Maryland Responsible for organizing all aspects of the company’s largest sales event of the year. Directed content of weekly print ads, approved and confirmed all pricing and compared competition. Handled all advertising and credit claims with vendors and maintained advertising budget balance sheet. Produced and prepared marketing collateral for in store and direct mail distribution. Managed inventory through sales analysis to ensure optimum stock levels at each location.

    • Sales Associate/Rental Associate
      • Jan 2005 - Oct 2006

      Washington, D.C.

    • Sales Associate
      • Jan 2004 - Jan 2005

      Laurel, Maryland

    • Warehouse Associate
      • Sep 2003 - Jan 2004

      Beltsville, Maryland

Education

  • Northeastern University
    Bachelor of Arts, Broadcast Journalism
    1997 - 2002

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