Experience

M3 Technology Consultants, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Team Lead, Senior Client Consultant

  • May 2013 - Present



CheckVideo

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Manager / Systems Administrator

  • Sep 2007 - May 2013

  Managed corporate IT infrastructure and operations for a 60 person software development firm. Managed, planned and evolved IT infrastructure and provided user support for 60 people. Additional responsibilities consisted of inventory management (hardware and software), supervision of third-party IT and facilities contractors (HVAC, electrical, building security / access control, property management personnel, data cabling contractors, network & telephone providers, office cubicle systems, etc.). Supported Chief Operating Officer with IT budgeting, all planning as related to the future of the IT infrastructure. The infrastructure consisted of: 15+ MS domain servers to include Active Directory, Exchange, SQL 2005, file and print sharing, etc. 10 – 20 Dev/Test Servers 100+ user workstation nodes Internally hosted applications (timekeeping, bug-tracking, and email archiving) Symantec Endpoint Protection services Watchguard Firewall Barracuda Spam Firewall Cisco router and multiple HP ProCurve managed switches 3 separate WAN links for development and testing of user experience HP MSM Wireless infrastructure Multiple printers (HP, Konica, Toshiba) Major projects performed or managed during my tenure: Managed data center consolidation (St. Louis MO to Reston VA) and office moves Two separate data center relocations (Reston VA) Upgraded Active Directory 2003 to 2008 and Exchange 2003 to 2010 User workstation refresh to facilitate Windows XP to Windows 7 upgrade Show less



CGI Federal

• Server Support Engineer

  • Feb 2006 - Sep 2007

  Member of the Server team, tasked with administration of Active Directory, Exchange, Blackberry Enterprise Server, Tivoli Storage Management, file/print operations, and DHCP.Major projects during my time with the team: Part of a four-person team tasked with separating the CGI Federal infrastructure of 1,100 users from the larger CGI corporate domain containing more than 20,000+ users per DSS requirements. Project included the creation of a new domain and MS Exchange environment. With guidance from the Senior Exchange engineer, installed and configured a new multi-node back-end cluster for Exchange and the front-end for use with Outlook Web Access, incorporating the use of RPC over HTTPS. Installation and configuration of a new Blackberry Enterprise Server. Migration of the infrastructure servers and approximately 400 client/project-based servers to the new domain. Show less

• Workstation Field/Phone support

  • Mar 2002 - Feb 2006

  Provided both in-person and Tier-2 phone support for all end-user desktop issues of 5000+ users both onsite and at remote locations. Part of team that migrated all corporate workstations from Windows 2000 to XP. Maintained certification as a Dell Premium Access Technician.



PictureVision Incorporated

• MIS Administrator

  • Jan 2000 - Jan 2002

  Served as part of a 3-person team responsible for the internal IT infrastructure for 120+ users, which included all server and desktop systems. Migrated all user workstations from Windows 98 to Windows 2000 Professional. Created and maintained desktop images from concept through deployment.Daily operations included administration of the Windows NT file/print servers and assisting the MIS team lead with the administration of the MS Exchange 5.5 mail system in addition to handling all end-user desktop issues. Show less

• Quality Assurance Tester

  • Mar 1999 - Jan 2000

  Tested newly-developed software as part of the QA team. Developed specific testing procedures and maintained extensive test-case documentation. Served as manager pro-temp of the QA team during the regular manager’s extended absence.