Brian Vensel

Service Technician at Freedom Graphics
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Contact Information
us****@****om
(386) 825-5501
Location
Plainfield, Illinois, United States, US

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Credentials

  • A+
    CompTIA

Experience

    • Printing Services
    • 1 - 100 Employee
    • Service Technician
      • Jan 2019 - Present
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Unemployed
      • Oct 2020 - Oct 2020

      Looking for my next challenge Looking for my next challenge

    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Branch Manager
      • May 2018 - Nov 2018
    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Field Service Technician
      • Dec 2017 - May 2018
    • United States
    • Business Supplies & Equipment
    • 400 - 500 Employee
    • Service Technician
      • Jun 2016 - Aug 2017
    • IT Services and IT Consulting
    • 700 & Above Employee
    • National Technical Specialist
      • Oct 2014 - Feb 2016

      Responsible for providing technical support to US Market for Canon/Oce’ Wide Format Monochrome Printers. Responsible for providing technical support to US Market for Canon/Oce’ Wide Format Monochrome Printers.

    • United States
    • Information Technology & Services
    • Configuration Technician
      • Jan 2014 - Aug 2014

      Responsible for installation, configuration, calibration, and alignment of traffic safety equipment. Responsible for installation, configuration, calibration, and alignment of traffic safety equipment.

    • Printing Services
    • Technical Instructor / Technical Editor
      • Jan 2009 - Aug 2012

      Instruct Training classes for Digital Multifunction Printers in Romeoville, IL – Huntington Beach, CA – Mahwah, NJ.Instruct remote classes at Dealer location on request.Edit incoming service manuals and parts guides for posting on website.

    • Quality Assurance Specialist
      • Feb 2006 - Jan 2009

      Primary focus on Digital Color Multifunction PrintersCollect data and samples from the field to investigate issues that cannot be easily resolved. Work with the factory and Dealer to achieve resolution. This often involves field visits and extensive research. Responsibilities also include editing incoming factory bulletins for posting in U.S. Market.

    • Courseware Developer
      • Nov 2005 - Jan 2006

      Developed Courseware for Color Copier Training.

    • Hotline Support Specialist
      • Jan 2002 - Jan 2006

      Take incoming phone calls to support dealer field technicians for Digital and Analog Copiers, Printers, and Facsimile equipment.Research answers from available Service Manuals, Parts Guides, Circuit Diagrams, Bulletins, and Databases.

    • Regional Support Specialist
      • Nov 1997 - Jan 2002

      Responsibilities included the following: Support dealers in assigned territories in Minnesota, Ohio, Indiana, and Illinois. Teach technical training classes and work on hotline for Digital and Analog Copiers, Printers, and Facsimile equipment.

    • Retail Office Equipment
    • 1 - 100 Employee
    • Service Technician
      • Jan 1981 - Oct 1997

      Color Copier Specialist - Service and repair various Copiers, Printers, Facsimile, and MFPs in Chicagoland area. Color Copier Specialist - Service and repair various Copiers, Printers, Facsimile, and MFPs in Chicagoland area.

    • Germany
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Service Technician
      • Jun 1980 - Dec 1980

      Service and repair Copiers, Facsimile, Microfilm reader printers in Chicagoland area. Service and repair Copiers, Facsimile, Microfilm reader printers in Chicagoland area.

Education

  • College of DuPage
    Electronics
    1978 - 1980

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