Brian Vaughn
Customer Service Representative at Next Level Distribution- Claim this Profile
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Spanish Elementary proficiency
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Creoles and pidgins, French-based Elementary proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Advanced Diamond Setting
-Jun, 2015- Nov, 2024 -
Jewelry Design And Casting
-Jun, 2015- Nov, 2024 -
Jewelry Repair
-Jun, 2015- Nov, 2024
Experience
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Next Level Distribution
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Feb 2021 - Present
Process returns and write credits to vendor accounts. I solely handle over 65% of all returns for my location.Manually audit and write packing slips as well as ship defective goods for return to vendor. Field destroy as necessary when approved per contract.I average about $2000-$3000 gain for the company per vendor completed.Test electrical product, fulfill shipping orders, operate forklift and electric lift, organize defective goods as needed. Process returns and write credits to vendor accounts. I solely handle over 65% of all returns for my location.Manually audit and write packing slips as well as ship defective goods for return to vendor. Field destroy as necessary when approved per contract.I average about $2000-$3000 gain for the company per vendor completed.Test electrical product, fulfill shipping orders, operate forklift and electric lift, organize defective goods as needed.
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Our Boat House
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United States
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Retail
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1 - 100 Employee
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Delivery Driver
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Sep 2020 - Jan 2021
Delivery truck driver, forklift operator, and delivery employee.Found a more stable job with better pay Delivery truck driver, forklift operator, and delivery employee.Found a more stable job with better pay
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PetSmart
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United States
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Retail
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700 & Above Employee
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Inventory Specialist
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Sep 2020 - Jan 2021
Process and organize all inventory for the entire store. Stock items and clean store front. Operate forklift as needed.Sole stocker for entire store.Found a more stable job with better pay Process and organize all inventory for the entire store. Stock items and clean store front. Operate forklift as needed.Sole stocker for entire store.Found a more stable job with better pay
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Recon Seven Photographer
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Sep 2019 - Sep 2020
100+ cars daily. Average 87 for slow days. 1 car photoed in 5mins or less.Photo cars with a recon seven standard package. Organize and process cars by destination. Move and transport vehicles as needed. Direct subordinates to complete daily tasks. Quality control car wash and detail as needed.I left because covid killed my job position 100+ cars daily. Average 87 for slow days. 1 car photoed in 5mins or less.Photo cars with a recon seven standard package. Organize and process cars by destination. Move and transport vehicles as needed. Direct subordinates to complete daily tasks. Quality control car wash and detail as needed.I left because covid killed my job position
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RoadRunner Services LLC.
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Ground Passenger Transportation
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1 - 100 Employee
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Lane Captain and Porter
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Jan 2019 - Sep 2019
Drive cars for photo booth, set up vehicles to be shot, take charge of 300+ vehicles and direct 20+ subordinates on auction days. Mark vehicles as sold, and any other duties as needed.Got offered a job by a higher level employer at same location. Drive cars for photo booth, set up vehicles to be shot, take charge of 300+ vehicles and direct 20+ subordinates on auction days. Mark vehicles as sold, and any other duties as needed.Got offered a job by a higher level employer at same location.
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Target
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United States
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Retail
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700 & Above Employee
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Seasonal Logistics Specialist
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Oct 2018 - Jan 2019
Broke district record for store productivityIn charge of finding items, packaging items, and sending items via FedEx. Helping customers and stocking store when needed.Store didnt hire on any seasonal employees, despite breaking records. Broke district record for store productivityIn charge of finding items, packaging items, and sending items via FedEx. Helping customers and stocking store when needed.Store didnt hire on any seasonal employees, despite breaking records.
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Walmart
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United States
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Retail
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700 & Above Employee
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Department Manager
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Sep 2015 - Oct 2018
#1 in sales for entire United States.Former Meat Department Manager: 93/97 wall, frozen bunkers and seafood coolers 1 & 2. Ordering product, stocking product, price changes, roll backs, adding new mods, managing employees schedules and needs, working with vendors, and doing inventory.Former Overnight Stocker: Pulling, pushing, and stocking various product (GM/Produce/Dairy/Frozen/Dry Foods). Assisting customers and employees. Resetting mods and helping with seasonal Black Friday sales.Former Overnight Modular Team Member - Managed a small team to set all of the displays in the store, including fixtures, signage, and product. Extensive work with Walmarts Home Office team on projects building stores.Cap 2: Load and unload trucks, organize packages and product for easy delivery. Work with and lead team of ten crew members to efficiently complete tasks. Operate pallet jacks and forklift.I left to seek new experiences, no room for upward growth.
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Target
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United States
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Retail
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700 & Above Employee
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Seasonal Backroom Team Member
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Oct 2014 - Feb 2015
Flow Team, Backroom TeamAwards for Highest Accuracy and Fastest SpeedStock shelves, pull and back-stock product, do timed guest requests (flexible fulfillment), customer service and sales, operate machinery (wave, crown, electric pallet jack), stock and back-stock the produce, meat, and dairy coolers. Push freight and display product.Declined full time position Flow Team, Backroom TeamAwards for Highest Accuracy and Fastest SpeedStock shelves, pull and back-stock product, do timed guest requests (flexible fulfillment), customer service and sales, operate machinery (wave, crown, electric pallet jack), stock and back-stock the produce, meat, and dairy coolers. Push freight and display product.Declined full time position
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Head Of Customer Service
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Jun 2010 - Aug 2013
Multi role job. Started when company was -$3000 profit. Ended with $1,000,000 yearly profit. Team of 7 people.Assistant Delivery Driver, Head of Customer Service, Truck Router and Scheduler, Sales Associate, Donations Specialist, Item Processing, Item Pricing, Volunteer Coordinator/TrainerI left because the business was sold for a high sum of money. Multi role job. Started when company was -$3000 profit. Ended with $1,000,000 yearly profit. Team of 7 people.Assistant Delivery Driver, Head of Customer Service, Truck Router and Scheduler, Sales Associate, Donations Specialist, Item Processing, Item Pricing, Volunteer Coordinator/TrainerI left because the business was sold for a high sum of money.
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Education
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2015 - 2015
Stewart's International School for Jewelers
Jewelry Design, Casting, & Repair, Metal and Jewelry Arts -
2016 - 2020
Palm Beach State College
Business, Management, Marketing, and Related Support Services
Community
