Experience

Tidewater Equipment Co
• United States
• Machinery Manufacturing
• 1 - 100 Employee
• IT Sytems Engineer II

  • Aug 2019 - Present

FIS - ProNet
• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee
• Regional Support Engineer / Systems Administrator ll

  • Jul 2018 - Jul 2019


Atlantic Coast Bank

• Banking
• 1 - 100 Employee

• Desktop/Network Operations Specialist - Bank Officer

  • Feb 2014 - Jul 2018

  I work as a Desktop/Network Operations Specialist at Atlantic Coast Bank, which is one of the premier banks in the Southeast Region. My duties at Atlantic Coast Bank are as follows: I assist with the development and maintenance of all operational systems for ACB’s enterprise, which includes Windows Server 2012/Windows 7, 8.1,10 machines. A domain of up to 220 users, 90 Servers, a combination of 300 desktops, Laptops, Tablets, Phones, Copiers, Printers, scanners, peripherals and desktop, router, switch, WIFI access point installations at over 15 Branches/remote offices. Key responsibilities include conducting system analysis, support and maintenance on computer, Core Banking Systems (DNA 4.3)and network systems in addition to keeping them current with changing technologies and systems updates. Responsibilities included but not limited to: • Manage Active Directory user accounts, network shares and permissions and Email; coordinating additions, or deletion of users, reset passwords, or create distribution groups as needed. • Implement and manage network monitoring tools. • Implementation, maintenance and monitoring of new hardware and software technologies. • Perform operating system updates, upgrades and patches as needed. • Troubleshoot, diagnose and resolve Hardware and Software system problems. • Required to be available outside regular business hours to address issues, perform maintenance, and provide ongoing support both on-site and by phone. • Responsible for troubleshooting, supporting and monitoring operations of the enterprise network infrastructure and providing prompt resolution. Assist, develop, and implement IT disaster recovery processes in conjunction with an enterprise wide business continuity plan. • Provide technical input and assistance to vendors and external vendors personnel in order to identify problems and develop solutions with application and system issues. Show less



Voith Paper Fabrics Waycross Inc.

• IT Specialist

  • Jul 2005 - Jun 2013

  My duties at Voith were to troubleshoot and maintain a corporate Microsoft Windows 2008 domain of 100 users, 40 desktops, and 10 mobile pc's. Budget allocation, purchasing, installation, and setup of all desktop hardware. Desktop and notebook PCs, including the diagnostic repair and maintenance of all computer hardware and software installations. Responsible for the migration of all new pc’s onto the corporate domain. Providing Local Area Network (LAN) support, including the design, troubleshooting and cabling. Proficient in different types of switching, routing hardware and protocols. Experienced in supporting users with different types of software, which includes Microsoft Office 2003/2010: Word, Excel, Access, Outlook and Share Point 2007. Responsible for the inventory of technical assets, to include all computer and network equipment, in addition to obtaining and maintaining all user agreements, software and licensing. Responsible for the education and training of staff members for all new software implementation and upgrades. Installation and maintenance of DVR security camera system. Maintain Siemens Voice over IP telecommunications system, including support for users with voice mail. Maintain all backups of AD, file, email servers using Symantec Backup Exec 2012 software, created and maintain a disaster recovery plan. Administer an ADP time card and entry point system including finger print scanner. Maintain audio and video equipment in our conference and training rooms in addition to providing frequent coordination and setup for video and teleconference meetings. I program and maintain all media presentations for the visitor information monitor in the plants entrance lobby. Liaise internationally with company management, software programmers, and hardware manufacturers. Show less



Okefenokee Technical College

• Computer Information Systems Instructor

  • Oct 2004 - Jun 2005

  Responsible for the instruction and education of students in Computer Concepts, Computer Repair and Microsoft Office products Word, Excel, Access, PowerPoint, and FrontPage. I administer the support and maintenance of a computer lab comprising of: Thirty (30) Windows XP Workstations and two Windows 2000 servers, 1 File and 1 Web at D. Ray James Prison. Responsible for the instruction and education of students in Computer Concepts, Computer Repair and Microsoft Office products Word, Excel, Access, PowerPoint, and FrontPage. I administer the support and maintenance of a computer lab comprising of: Thirty (30) Windows XP Workstations and two Windows 2000 servers, 1 File and 1 Web at D. Ray James Prison.



Great Southern Gold & Diamond

• Network Administrator and Webmaster

  • Apr 2004 - Oct 2004

  Responsible for the day-to-day maintenance and support of the stores network, computers, printers, point of sale software, and daily backups of inventory databases. I also created and designed the store’s E-commerce website. Responsible for the day-to-day maintenance and support of the stores network, computers, printers, point of sale software, and daily backups of inventory databases. I also created and designed the store’s E-commerce website.