Experience

Wiha Tools USA

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Product Manager

  • Oct 2021 - Present



Polaris Inc.

• United States
• Manufacturing
• 700 & Above Employee

• Parts / Garments / Accessories Analyst

  • Sep 2017 - Oct 2021

  Manager P&L related to pricing. Develop and implement pricing strategies. Function as sales operations contact and support sales / marketing initiatives

• Consumer Products Specialist

  • May 2014 - Aug 2017

  Resolve escalated incoming customer concerns.Channel request for contact to appropriate avenues.Train first contact call center on proper call procedure.Work with team to continually develop call handling techniques.Executive level case management.



Wurth USA

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Territory Sales Manager

  • Jul 2013 - Apr 2014

  •Generate new sales business by cold calling and prospecting •Actively ensure the highest level of customer satisfaction by proactively addressing situations and providing timely resolutions •Manage customer inventory levels •Meet and exceed weekly, monthly, and yearly sales goals •Perform product training for customers •Generate new sales business by cold calling and prospecting •Actively ensure the highest level of customer satisfaction by proactively addressing situations and providing timely resolutions •Manage customer inventory levels •Meet and exceed weekly, monthly, and yearly sales goals •Perform product training for customers



Factory Motor Parts

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Inside/Outside Sales

  • Nov 2012 - Mar 2013

  • Nurture existing automotive dealership accounts, ensuring client stability and growth. Client relationships include sales and wholesale distribution of parts, shop supplies and commodities. • Actively develop new revenue opportunities by expanding the company’s client base through cold calls and dealer visits. • Manage accounts and profitability to meet and exceed monthly budget goals for sales volume as well as gross profit dollars and percentage. • Register active accounts on sales programs offered by Factory Motor Parts to increase company revenue. • Continuously monitor the pricing, sales initiatives and strategies of competitors. • Stay current with the competition’s pricing, sales programs and strategies. • Provide superior customer service ensuring each client feels appreciated, valued and respected as a partner. Show less



The Hitching Post

• Retail
• 1 - 100 Employee

• Senior Parts Sales Associate

  • Nov 2010 - Nov 2012

  • Contribute approximately 50 percent of the department income on a monthly basis and approximately $495,000 gross revenue in 2011. • Assist in managing the department to ensure a high level of satisfaction regarding customer interaction, resolve interdepartmental conflicts and establish monthly fiscal goals. • Engage in positive customer relations to ensure a high degree of client satisfaction and maximize repeat business and client loyalty. • Develop monthly promotional sales initiatives to drive new business and nurture existing client relationships. • Entrusted with fiscal oversight of daily sales traffic. Show less



MDK / KTM Racing

• Murrieta, CA

• Racing Technician

  • Oct 2008 - Oct 2009

  • Contributed to research and development efforts through testing and improving performance packages, such as experimenting with engine and exhaust configurations to achieve maximum results. • Worked with industry-leading sponsors to improve the reputation of motorcycle performance throughout the public consumer base. • Assisted in team matters as needed, including maintaining inventory management, ensuring essential details such as testing schedules, logistics, and supplies were in order. Show less



Yamaha of Troy Racing. YMUS

• Valencia, CA

• Racing Technician

  • May 2007 - Oct 2008

  • Built and maintained racing motorcycles. • Monitored shop supplies and parts, maintained clean work environment. • Built and maintained racing motorcycles. • Monitored shop supplies and parts, maintained clean work environment.



Simi Valley Cycles

• Simi Valley, CA

• Lead Sales Associate

  • Nov 2006 - May 2007

  • Implemented techniques from previous position to drive sales in new consumer bases. • Sales experience resulted in an increase in profitability in both new and existing clientele. • Implemented techniques from previous position to drive sales in new consumer bases. • Sales experience resulted in an increase in profitability in both new and existing clientele.



The Hitching Post

• Retail
• 1 - 100 Employee

• Sales Team Lead, New Unit Sales

  • Apr 2004 - Nov 2006

  • Top selling sales associate. Increased sales numbers by 40% annually in all departments of recreational vehicles. • Assisted with implementing and maintaining customer experience group designed to enhance relationships between customers and dealers to improve overall sales. • Served as company sales representative at industry dealer shows, conventions and outdoor expositions to generate sales traffic and business. • Trained new employees on sales strategies, techniques and proper company protocol. Show less