Manager, Operating System Services

• Jun 2016 - Present

Manager, Windows Administration

• Nov 2016 - Feb 2023

Sr. Systems Administrator

• Sep 2002 - Nov 2016

Responsible for installation and maintenance of all Windows servers in the organization. Also responsible for desktop technical support and network functionality. Heavily involved in project management and support roles. Reduced IT department's TCO by upgrading Windows Server environment from Windows NT to Windows Server 2003 Successfully managed various projects associated with organizational merger, resulting in consolidated technical resources Facilitate collaborative sessions… Show more Responsible for installation and maintenance of all Windows servers in the organization. Also responsible for desktop technical support and network functionality. Heavily involved in project management and support roles. Reduced IT department's TCO by upgrading Windows Server environment from Windows NT to Windows Server 2003 Successfully managed various projects associated with organizational merger, resulting in consolidated technical resources Facilitate collaborative sessions with colleagues to troubleshoot escalated support issues Responsible for coordination, implementation and testing of new network installations throughout several company sites Responsible for reducing Authority's operating expenses by installing state-wide fiber optic network equipment Managed the process of unification of corporate communications by consolidating messaging into a single Microsoft Exchange 2003 environment due to the consolidation of toll roads, further reducing recurring operating expenses Supervised desktop migration project for relocation of approximately 300 employees to a new facility Managed testing and deployment phases of Enterprise Project Management environment allowing multiple departments and resources to collaborate on various projects

Fire Instructor

• Apr 2014 - Present

Fire Officer

• Jan 1998 - Present

Volunteer firefighter with nine years experience as a line officer. Served as Chief of Department for five years. Responsible for managing over 30 firefighters and junior "Explorer" firefighters. Assisted with recovery efforts at Great Kills, Staten Island following the 9/11 terror attacks. Volunteer firefighter with nine years experience as a line officer. Served as Chief of Department for five years. Responsible for managing over 30 firefighters and junior "Explorer" firefighters. Assisted with recovery efforts at Great Kills, Staten Island following the 9/11 terror attacks.

EMT

• 2005 - 2013

EMT Volunteer Emergency Medical Technician

• Jan 1998 - Jan 2005

with over seven years experience managing and mitigating emergency incidents. Assisted the City of New York and the Fire Department of New York with answering over 1,000 911 calls following the blackout on August 14, 2005. Received the Captain's Award in 2002 for outstanding service and dedication to the organization. with over seven years experience managing and mitigating emergency incidents. Assisted the City of New York and the Fire Department of New York with answering over 1,000 911 calls following the blackout on August 14, 2005. Received the Captain's Award in 2002 for outstanding service and dedication to the organization.

CTS Intern

• Jan 2000 - Jan 2002

Undergraduate intern position responsible for all facets of desktop PC support. Additional responsibilities included various project management tasks. Developed a web-based project management system using ASP, VB, JavaScript, and Macromedia Ultradev to track and reduce costs and hours associated with maintaining projects Coordinated a rollout of Windows NT 4 Service Pack 6 remotely via SMS and tracked its progress by developing an automated reporting script Received a "Rock… Show more Undergraduate intern position responsible for all facets of desktop PC support. Additional responsibilities included various project management tasks. Developed a web-based project management system using ASP, VB, JavaScript, and Macromedia Ultradev to track and reduce costs and hours associated with maintaining projects Coordinated a rollout of Windows NT 4 Service Pack 6 remotely via SMS and tracked its progress by developing an automated reporting script Received a "Rock Solid" award for outstanding contribution to the acquisition of a real estate company and its data and hardware conversion to the Prudential network Established a state-of-the-art computer training lab offering computer-based training to all employees Show less Undergraduate intern position responsible for all facets of desktop PC support. Additional responsibilities included various project management tasks. Developed a web-based project management system using ASP, VB, JavaScript, and Macromedia Ultradev to track and reduce costs and hours associated with maintaining projects Coordinated a rollout of Windows NT 4 Service Pack 6 remotely via SMS and tracked its progress by developing an automated reporting script Received a "Rock… Show more Undergraduate intern position responsible for all facets of desktop PC support. Additional responsibilities included various project management tasks. Developed a web-based project management system using ASP, VB, JavaScript, and Macromedia Ultradev to track and reduce costs and hours associated with maintaining projects Coordinated a rollout of Windows NT 4 Service Pack 6 remotely via SMS and tracked its progress by developing an automated reporting script Received a "Rock Solid" award for outstanding contribution to the acquisition of a real estate company and its data and hardware conversion to the Prudential network Established a state-of-the-art computer training lab offering computer-based training to all employees Show less

Student Technician

• Jan 1999 - Jan 2001

Provided telephone-based PC support to campus students. Repaired and maintained systems in all classrooms and staff offices. Implemented high-tech classrooms that incorporated PC, video, audio, and overhead projection through one wireless touchpad remote. This setup enabled professors to make their lectures more robust, all with the simplicity of customized remote controls Assisted with a complete rollout of new computers to all professors and departments on the campus Provided telephone-based PC support to campus students. Repaired and maintained systems in all classrooms and staff offices. Implemented high-tech classrooms that incorporated PC, video, audio, and overhead projection through one wireless touchpad remote. This setup enabled professors to make their lectures more robust, all with the simplicity of customized remote controls Assisted with a complete rollout of new computers to all professors and departments on the campus