Experience

RRD Asia

• China
• Advertising Services
• 1 - 100 Employee

• Supplier Quality & Customer Quality Supervisor

  • Aug 2014 - Present

  Business field: Packaging and Printing solution: Boxes, Master Carton, User Guide, PE Bag, PET Tray, Label & Sticker Responsibilities: • Supplier Control: Conduct official audit new suppliers, follow-up customer audit at suppliers. Work with suppliers on root cause analysis and drive mutual corrective actions to completion. Review 8D/SCAR reports from suppliers, follow-up suppliers' improvement, verify corrective action and preventive action, and report to customers in some cases. • Lunch up successfully many products to market and strong support, follow-up new sample making, testing and summarize final report. • Lead and facilitate resolutions for issues at IQC, IPQC, OQC and ORT • Support supplier to build IQC, OQC line, working standard, procedure or ORT test. • Close communicate, quickly handling & response in quality problems. Find solution & continuous improvement & maintain countermeasures. • Conduct annual suppliers audit (yearly), production process audit and inspect finished goods (weekly) to improve process and product quality. • Support suppliers to build and update Quality Management System (procedures, work flow, working instruction, working standard, check-sheet…) to manage quality of products. Show less



Cresyn Hanoi

• Bac Ninh, Vietnam

• Assistant Manager QC

  • Oct 2013 - Jul 2014

  Business field: USB cable & Headset Responsibilities: • Manpower Control: Managed over 200 operators and staffs to inspect finished products and semi-products. Assigned and lead QC staff-up to be responsible for daily jobs. • Built and updated internal QA procedures, work flow, working instructions, working standard, and requirements. • Reinforced quality situation by improvement activities, visualization thoroughly. Specially lead all department in Quality Innovation Activity (with Korean Improvement experts). • Responded customer complaint (analyzed causes, implemented and maintained countermeasures). • Monthly analyzed quality situation, lead the meeting and worked with suppliers on root causes, corrective actions and followed effectiveness of preventive action. • Strengthened quality situation by improvement activities (incoming material improvement, process improvement, efficiency of inspection process…) & visualization thoroughly to improve outgoing product quality. • Established system to assure quality for special product which ship to Headquarter in Korea Show less



Canon Vietnam Co., Ltd

• Vietnam
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Product Quality Assurance QA Supervisor

  • Jul 2007 - Oct 2013

  Business field: Laser Beam Printer: Mono & Color printer Responsibilities: • Deployed and developed new models (from MT pharse in Japan to MP pharse in Vietnam factory). • Lead Evaluation team by issuing necessary documents (QA Flow chart, Assembly Working Instruction, Evaluation standard, Inspection instruction and testing procedures, forms and data collection, analysis and presentation. • Issued & implemented In-process Audit, Recurrence Prevention Audit to avoid quality risk in production. • Handled quality issue & followed-up the occurred problem until problem closed. • Responded customer complaint (analyzed causes, implemented and maintained countermeasures). • Owner of quality improvement activities, coordinated and lead all departments in quality improvement activity. • Prepared the material for Product Shipping Approval Meeting for new models. • Maintained Quality Management system (Leader of ISO Internal Audit). • Trainer of training course, managed and trained subordinate and newcomers in dept. Show less