Experience

Newark Fire Sprinkler Corp

• United States
• Construction
• 1 - 100 Employee

• Pipefitter

  • Sep 2021 - Present



Target

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Feb 2021 - Sep 2021

  Maximized customer interactions by promptly identifying needs and wants. Managed customer relations and customer service through daily communication and interaction. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas Engaged with customers to effectively build rapport and lasting relationships. Maximized customer interactions by promptly identifying needs and wants. Managed customer relations and customer service through daily communication and interaction. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas Engaged with customers to effectively build rapport and lasting relationships.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Recruitment Ambassador

  • Jul 2020 - Feb 2021

  Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets. Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed. Evaluated employees’ strengths and assigned tasks based on experience and training. Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets. Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed. Evaluated employees’ strengths and assigned tasks based on experience and training.



Dunkin'

• United States
• Food and Beverage Services
• 700 & Above Employee

• Shift Team Lead

  • Sep 2019 - Jul 2020

  Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions. Coached team members in techniques necessary to complete job tasks. Trained new employees and delegate daily tasks and responsibilities. Alerted customers to upcoming sales events and promotions. Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions. Coached team members in techniques necessary to complete job tasks. Trained new employees and delegate daily tasks and responsibilities. Alerted customers to upcoming sales events and promotions.