DevOps Tier 1

• Jul 2023 - Present

Sales Manager

• Sep 2017 - Feb 2018

• Consultative selling expert • Designed customer Smart Home packages in store • NY State certified to sell security systems • Responsible for providing an exceptional customer experience • Lead the smart home initiative with minimal advertising • Trained and coached others to sell Vivint Smart Home • Created power point training material • Delivered power point presentations to 20 plus participants • Responsible for screening and hiring personnel that fit into the company culture Show less

Samsung Field Sales Manager

• Jul 2015 - Jul 2017

• Executed all company initiatives with a high level of integrity and respect • A top level performer and contributor to the Long Island Connecticuit district team • Responsible for sales, training, and merchandising in 44 Corporate/dealer AT&T, Sprint, Verizon stores, as well as multiple National Retail channels within the Riverhead Market • Exceeded program expectations on performance reviews • Master communicator with an above average retention rate • Repaired damaged business relationships and built effective long-lasting ones that increased the company image • Increased sales in a highly competitive market through consistent training and a high level of execution • Collaborated with Store, District, Regional and Director level management to collect sales data for analysis • Increased consumer conversion by identifying the market environment and developing effective sales techniques • Increased mind share and customer recommendation rate by converting retail associates to Samsung products • Demonstrated new and un-released technology with great success to potential customers in Hamptons NY. • Covered for the Samsung national account manager by delivering a product power point to over 400 T-mobile employees of all levels • Regularly volunteered for special projects or additional assignments Show less

Microsoft Specialist

• Aug 2012 - Jun 2015

• Worked retail in four Best Buy Windows Experience stores • Upheld the Microsoft brand through merchandising, display maintenance, ordering parts, POP and plan-o-gram compliance • Managed training regiments with all store employees through one on one and group trainings • Worked in a high volume/high traffic store that saw profits rise 125% in the fourth quarter of 2014 • Awarded for having the second most improved office 365 sales in the country in my first year. • Built and maintained interpersonal professional relationships with management and staff • Being able to convert 98% of objective customers to windows 8 and 8.1 by showing them the experience in a fun and enthusiastic way • Developed psychological marketing ideas for office 365 that were successfully employed, brought up the chain, and used nationwide • Was one of two people chosen to represent Microsoft at Best Buy’s 2014 regional holiday training in Uniondale NY. Show less

Mobile Consultant Supervisor

• Sep 2011 - Jul 2012

Key Holder

• Sep 2008 - Sep 2011

Grocery Clerk/Cashier

• Oct 2004 - Sep 2008