Experience

Ohio Carbon Blank

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Marketing Manager

  • Jan 2020 - Present

  Promoted to Marketing ManagerDuties include:Prospecting, Lead Generation, Email Marketing via Zoho, Mailchimp, and Survey Monkey, Annual SWOT Analysis, Risk Assessments, Quarterly Web Forensics, Sales Analysis, Working with Sales to Develop New Sales Strategies, Web Development & Design [HTML, Apache, SQL, and PHP], Content Creation [Literature, Graphics, Models, Animations, and Video], Database Creation, Search Engine Optimization, Pay-Per-Click Campaign Management, Labor Time Studies, Curve Fitting, and Advanced MS Excel programming.I am currently working on a new pricing system [in MS Excel and PHP] that will account for all the advancements, improvements and upgrades in our manufacturing facility. The new sales system will replace our existing sales system [the patented Graphimator], will provide our sales team with additional pricing flexibility in competitive situations, and provide upper management the ability to review cost/profit analysis on all products sold.

• Customer Service Engineer

  • Apr 2008 - Jan 2020

  Customer Service Engineer / Quality Supervisor / Management Review Team MemberInside sales and support for all EDM and Non-EDM graphite products. Generates manufacturing prints and full scale models using Solidworks 3D modeling software.Designed and helped implement the company website including the patented online ordering system, The Graphimator. Helped integrate new branding, new logos, the SEO strategy, the social networking platform, and assisted in all online (and offline) marketing efforts including Pay-Per-Click campaigns, custom graphics, literature, and videos. Monitored and analyzed web traffic using forensics and analytics. Also maintained the company network / infrastructure by performing system updates and routine maintenance.Member of the Management Review Team. Recorded meeting minutes and assisted in the drafting (and management) of the ISO Quality Management System. Participated in all internal and external quality audits, supplier surveys, corrective and non-corrective actions, and monitored complaints and quality issues using pareto and root cause analysis.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Intelligence Analyst

  • Nov 1999 - May 2002

  Collected, analyzed, and disseminated military intelligence information using various systems and software packages. Developed the first online weapons handbook for military personnel (using simple HTML and the sypernet). Top Secret Security Clearance.Honors Received:Armed Forces Expeditionary Medal, NATO Ribbon, and Army Service Ribbon Collected, analyzed, and disseminated military intelligence information using various systems and software packages. Developed the first online weapons handbook for military personnel (using simple HTML and the sypernet). Top Secret Security Clearance.Honors Received:Armed Forces Expeditionary Medal, NATO Ribbon, and Army Service Ribbon