Owner

• Mar 2023 - Present

Director Of User Experience

• Nov 2021 - Aug 2022

• Led all Software Design & Product Management of mid-market, tech-enabled tutoring service provider. including our flagship online-tutoring platform (2.5 million users), online proctoring platform (25k users) and an LMS (Learning Management Solution) (25k users).• Key leader in taking company from break-even revenue operation in 2017 to successful acquisition in August, 2022.• Directed transition of Global (India based) Product Development Team of 50+ from Waterfall to significantly improved Agile processes. Including implementation of new Agile DevOps tool, leading to major improvements in efficiencies, transparency, and resource allocation. Show less

Product Manager and UX Lead

• Oct 2020 - Jul 2022

UX Engineer and Product Manager

• Mar 2017 - Oct 2020

UX/UI Design Consultant

• May 2019 - Feb 2021

• Designed & prototyped new Annual Wellness Visit (AWV) and Health Risk Assessment (HRA) software for Web, Desktop and Tablets. Priority initiatives, highly demanded at the outset of Covid-19. Technology required to facilitate safe care to high-risk Medicare/Medicaid patients at-home. • Collaborated daily with global software development team to prioritize product backlogs, implement more agile processes and quickly bring the products to the market with fidelity. • Designed & prototyped new Annual Wellness Visit (AWV) and Health Risk Assessment (HRA) software for Web, Desktop and Tablets. Priority initiatives, highly demanded at the outset of Covid-19. Technology required to facilitate safe care to high-risk Medicare/Medicaid patients at-home. • Collaborated daily with global software development team to prioritize product backlogs, implement more agile processes and quickly bring the products to the market with fidelity.

Product Owner and Director Of UX

• Jul 2017 - Jan 2018

• Partnered with key leaders of the Otolaryngology field to design and prototype a voice-driven Electronic Health Record (EHR) overlay. Acting as a front-end for Otolaryngologists, leveraging advanced Natural Language Processing (NLP) and Machine Learning. • Partnered with key leaders of the Otolaryngology field to design and prototype a voice-driven Electronic Health Record (EHR) overlay. Acting as a front-end for Otolaryngologists, leveraging advanced Natural Language Processing (NLP) and Machine Learning.

Software Designer

• Jun 2013 - Jul 2017

• 4+ Years in a fast-paced agile environment, utilizing User Centered Software Design for leading Acute, Ambulatory and ED Electronic Health Record (EHR) SaaS vendors.• Successfully implemented new responsively designed Desktop, Web and Tablet/Mobile application which is currently used by thousands of M.D's on a daily basis.• Led a six-member agile development team of Designers, Developers, Graphic Designers and Testers.• Regularly represented designs to C-Level executives and customer groups of 100+ via Physician forums and design focus groups. Repeatedly recognized for top performance through fast-track promotions and selection for high priority initiatives. Show less

Integrated Clinical Applications Specialist

• Jan 2011 - Jun 2013

Collaborated with Development team to identify and address design omissions Provided international technical support to Healthcare organizations Organized and instructed internal professional training events for MEDITECH staff

Marketing Representative

• May 2010 - Jan 2011

Electronics Sales Associate

• May 2006 - May 2010