Brian So

Junior System Administrator at Highland Ventures, LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Schaumburg, Illinois, United States, US
Languages
  • English Native or bilingual proficiency
  • Tagalog Elementary proficiency

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Niraj Jain

I feel very fortunate to have worked with Brian So over the last 2+ years. Brian is a very detailed oriented, knowledgeable and personable IT specialist. With Aria Rentals, Brian received numerous rave reviews for his great on-site service. I sincerely hope to cross paths with Brian again soon professionally and personally.

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Credentials

  • Access 2019 Essential Training
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • System Administration: Backup and Recovery
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Windows 10: Administration
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • macOS for IT Administrators
    LinkedIn
    Jun, 2020
    - Nov, 2024

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Junior System Administrator
      • Apr 2019 - Present

      - Implemented backup functionalities between 700 Business Locations - Coordinate and provide logistical support for equipment and purchases- Performing User ID creation, modification, deletion and maintain server security- Monitoring system logs for important messages such as errors and warnings or hardware failure errors

    • IT Support Manager
      • Mar 2019 - Present

      - Manages a team of support technicians responsible for over 900 locations.- Configure and manage Cisco Networking Equipment- Review Software/Hardware for inconsistencies in best security practice.- Automate daily tasks using Python to increase workflow and performance

    • IT Tech Specialist
      • Oct 2016 - Present

      - Provides technical support to over 900 business locations.- Assists with troubleshooting a variety of technologies, including Cisco networking equipment and Linux servers. - Proactively monitors infrastructure for outages that cause disruption to business.- Assists with implementing new technologies such as failover methods and VoIP systems.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Lead Warehouse/AV Onsite Technician
      • Jan 2013 - Oct 2016

      -Perform daily administrative tasks such as updating antivirus definitions, monitoring servers, and performing hardware and software maintenance. Diagnose and resolve technical hardware and software issues.-Respond to requests for technical assistance via phone, in person, or electronically.-Worked AV Setups for Conventions, Schools and Hotels all across the US-Manage Content for Companies Website -Perform daily administrative tasks such as updating antivirus definitions, monitoring servers, and performing hardware and software maintenance. Diagnose and resolve technical hardware and software issues.-Respond to requests for technical assistance via phone, in person, or electronically.-Worked AV Setups for Conventions, Schools and Hotels all across the US-Manage Content for Companies Website

Education

  • Northeastern Illinois University
    Bachelor of Science (B.S.), Information Technology
    -

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