Brian Smith
Retired at Fittleworth Medical Ltd- Claim this Profile
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Bio
Debbie Rix
I can definitely recommend Brian from the time he worked for me on the UK leadership team at DBApparel. He is a highly committed and talented individual who has a great mix of management capability but also connects really well with everybody. He was very well liked and respected at DBA and we were sorry to see him leave. He could turn his hand to anything related to logistics, distribution, customer service and did an outstanding job on project management when we transferred sites from an old factory to a new office. Brian will definitely bring passion, energy and added value to whatever challenge he now turns his hand to.
Nick Houghton
As my Head of Supply Chain I found Brian excellent in finding solutions to commercial needs in the supply chain in an organised and analytical manner which resulted in increased efficency and improved customer satisfaction of both internal and external customers. He also has an effective management style which enables him to take his team with him in executing the plans even when they resulted in changes to the historical way of doing things.
Debbie Rix
I can definitely recommend Brian from the time he worked for me on the UK leadership team at DBApparel. He is a highly committed and talented individual who has a great mix of management capability but also connects really well with everybody. He was very well liked and respected at DBA and we were sorry to see him leave. He could turn his hand to anything related to logistics, distribution, customer service and did an outstanding job on project management when we transferred sites from an old factory to a new office. Brian will definitely bring passion, energy and added value to whatever challenge he now turns his hand to.
Nick Houghton
As my Head of Supply Chain I found Brian excellent in finding solutions to commercial needs in the supply chain in an organised and analytical manner which resulted in increased efficency and improved customer satisfaction of both internal and external customers. He also has an effective management style which enables him to take his team with him in executing the plans even when they resulted in changes to the historical way of doing things.
Debbie Rix
I can definitely recommend Brian from the time he worked for me on the UK leadership team at DBApparel. He is a highly committed and talented individual who has a great mix of management capability but also connects really well with everybody. He was very well liked and respected at DBA and we were sorry to see him leave. He could turn his hand to anything related to logistics, distribution, customer service and did an outstanding job on project management when we transferred sites from an old factory to a new office. Brian will definitely bring passion, energy and added value to whatever challenge he now turns his hand to.
Nick Houghton
As my Head of Supply Chain I found Brian excellent in finding solutions to commercial needs in the supply chain in an organised and analytical manner which resulted in increased efficency and improved customer satisfaction of both internal and external customers. He also has an effective management style which enables him to take his team with him in executing the plans even when they resulted in changes to the historical way of doing things.
Debbie Rix
I can definitely recommend Brian from the time he worked for me on the UK leadership team at DBApparel. He is a highly committed and talented individual who has a great mix of management capability but also connects really well with everybody. He was very well liked and respected at DBA and we were sorry to see him leave. He could turn his hand to anything related to logistics, distribution, customer service and did an outstanding job on project management when we transferred sites from an old factory to a new office. Brian will definitely bring passion, energy and added value to whatever challenge he now turns his hand to.
Nick Houghton
As my Head of Supply Chain I found Brian excellent in finding solutions to commercial needs in the supply chain in an organised and analytical manner which resulted in increased efficency and improved customer satisfaction of both internal and external customers. He also has an effective management style which enables him to take his team with him in executing the plans even when they resulted in changes to the historical way of doing things.
Experience
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Fittleworth Medical Ltd
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United Kingdom
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Medical Device
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100 - 200 Employee
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Retired
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Mar 2023 - Present
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Dispensing Relationship Manager
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Aug 2015 - Mar 2023
Working in conjunction with medical specialists in the provision of stoma, urology, continence and head and neck appliance to customers who require a home delivery service as Fittleworth are a Dispensing Appliance Contractor (DAC
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Territory & Scottish Regional Operations Manager
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Jan 2012 - Mar 2023
Working in conjunction with medical specialists in the provision of stoma, urology, continence and head and neck appliance to customers who require a home delivery service as Fittleworth are a Dispensing Appliance Contractor (DAC).
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Key Account Manager
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Apr 2010 - Apr 2011
Key Account Manager working on behalf of DHL Express (UK) Ltd on the Scotland Public Sector contract. During this period I worked with the NHS,Police,Fire Service and Educational sectors on either securing new business or providing supply chain solutions to save on costs and/or ensuring best method of movement of goods. Key Account Manager working on behalf of DHL Express (UK) Ltd on the Scotland Public Sector contract. During this period I worked with the NHS,Police,Fire Service and Educational sectors on either securing new business or providing supply chain solutions to save on costs and/or ensuring best method of movement of goods.
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DB APPAREL UK LTD
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United Kingdom
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Apparel & Fashion
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Head of Supply Chain
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Jul 2002 - Jun 2007
I was a senior manager with overall accountability covering the key areas of customer service,procurement,commercial planning and logistics,warehousing and distribution.I was also leader for many in house projects as well as projects at European level on various aspects of supply chain including forecasting,transportation of goods and customer SLA's and KPI's. I also had reponsibility for a sister company in England as well as a smaller operation in Denmark which covered Scandinavian operations..
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Customer Service Manager
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May 2000 - Jun 2002
Responsible for all aspects of customer service both internal and external.Over 2 years restructured the department and changed the culture and emphasis of customer service within the company both with it's suppliers and retail customers.
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Service Centre Manager
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Aug 1994 - Apr 2000
I was service centre manager responsible for all aspect of the business unit for West Scotland. This included sales,customer service,operations and courier. During this time my service centre was ranked top of the UK operational KPI's measurements. I was service centre manager responsible for all aspect of the business unit for West Scotland. This included sales,customer service,operations and courier. During this time my service centre was ranked top of the UK operational KPI's measurements.
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Scottish Legal life Assurance
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Software Development
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UK Training and Development Manager
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Feb 1992 - Jul 1994
Responsible for training and development of all sales and customer service staff throughout the UK and N Ireland. To develop training programmes for all staff and to "licence" sales staff to enable them to sell financial services products in line with legislation. Responsible for training and development of all sales and customer service staff throughout the UK and N Ireland. To develop training programmes for all staff and to "licence" sales staff to enable them to sell financial services products in line with legislation.
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Community
