Operations and Training

• Dec 2020 - Present

Operations Manager and Staff Trainer for service staff for hospitality and apartment establishments. SOP development for franchise involvement and system processes pertaining to development and research • Fleet Management, inventory purchasing and product control. • Territory from Palm Bay to Lake Wales with over 800 active clients. • Coordinate and conduct group and individual training sessions based on staff and organizational learning requirements. • Lead learning enhancement classes to improve sales knowledge and people skills for workplace success and advancement. • Conduct ongoing needs analysis leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum. Show less

Asst Director Catering and Convention Services at DoubleTree by Hilton

• Nov 2019 - Mar 2020

Director Catering and Conventions, Events, Executive Center

• Jul 2018 - Nov 2019

Director of System Services , Events and Training Operations

• Apr 2009 - May 2017

Director of Regional Training, Events and Quality Assurance

• 2006 - 2009

Director of Operations ,Broadcast Events and Training

• Jan 2003 - Jul 2006

Director Of Operations, Hospitality and Events

• Jun 2001 - Apr 2003

VP Operation

• Jan 2001 - Oct 2002

DIRECTOR OF CREATIVE/GRAPHICS, AND STUDIO OPERATIONS

• Feb 1999 - Jan 2001

Maintenance Supervisor

• Jun 1997 - Sep 1999