Cyber Security Subject Matter Expert III

• Feb 2019 - Present

Sr Systems Engineer

• Jul 2014 - Feb 2019

Lead System Center Configuration Manager (SCCM) Engineer for the United States Marine Corps (USMC) over seeing the installation, architecture, and maintenance of two different SCCM infrastructures with a total of 5 primary sites, 5, secondary sites, 1 Central Administration Site, and supporting over 100,000 clients. Develop comprehensive SQL reports within SQL Server Reporting Services (SSRS), Develop SCCM Task Sequences to provide Operating System Deployment (OSD) which gives options for Backup and Restore using User State Migration Tool (USMT), provide a User Driven Interface (UDI) to input information, and utilize Microsoft Deployment Toolkit (MDT) to run groups and steps based on custom and built-in Variables. Develop PowerShell scripts to make automate functions within my AOR, and modify or remediate settings on workstations and servers. Test and Deploy Microsoft Updates by creating Software Update Groups (SUG) and Automatic Deployment Rules (ADR). Develop Configuration Items and Configuration Baselines to validate settings on systems and remediation methods.

System Administrator (Team Lead)

• Oct 2010 - Jul 2014

Responsible for enterprise-wide SCCM management including: Architecting, building, deploying, managing, and troubleshooting Microsoft SCCM servers in the enterprise and deploying and managing SCCM agents to client systems (Thick, Virtual, Thin Client) and mobile devices. Image Engineering which includes building and deploying Operating System images client systems. Configuring and managing technologies that deliver locally-installed (MSI), sequenced (App-V), streamed (XenApp), virtualized, and/or server-based applications to client systems. Software Updates/Patch Management of all client systems. Creating complex custom-built reports using SQL Reporting Services (SSRS). Performed enterprise wide security vulnerability mitigation including: Deployment of all Microsoft updates, creation and deployment of third party update packages, and creation of Group Policies all while maintaining a CIO mandated 98.5% compliance rate.

System Administrator

• Apr 2008 - Aug 2010

Senior problem resolution specialist for DHS/ICE high end user’s and VIP end users. Direct customer facing, onsite support for all system, AD account management, Group Policy, Equipment, Servers, BES accounts, Exchange Mailboxes and cleanup, hardware, switches, port security, equipment images, security patches, software installations and pushes, backup and restore, data migration, share drive setup, NAS cleanup and maintenance for all of the DHS/ICE users. Interface and coordinate with personnel world-wide, including OCONUS field offices and US Embassies abroad. Work closely with the NOC and SOC to resolve connectivity issues, security breaches, intrusions, virus mitigation and DOD secure wipe downs. Report to Government personnel as well as contract management teams.

Systems Administrator

• Mar 2006 - Apr 2008

Provide client facing support for Hardware, Software, Installation, Cables, Punch downs, Patch-Panels, Peripherals, Networking, File sharing, Permissions, Active Directory, Applications, Security, Patches, Updates, Imaging, Thin Clients, Microcomputers, Laptops, Desktops, Smart boards, MS Office, Spreadsheets, PowerPoint presentations and a variety of other troubleshooting and support. Create, edit and critique technical documentation for IT personnel. Track hardware warranty replacement, interact with internal and external vendors, track supplies, equipment, inventory to include updating spreadsheets, monitoring DHCP pool, Static IP addresses, Computer Names, Serial Numbers, MAC addresses, and Port closures.