Brian Schwartz

VP, Engagement Operations at eNOVA
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Location
Merrick, New York, United States, US

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Frederick Rescott

Brian is a strong, results driven, technology and operations leader, with a warm and generous personality. Brian has lead operations for both large and small agencies with wisdom and insights that put him at the head of his class. Without question, Brian’s leadership and strategic planning skills in operations/IT solutions are second to none. Whether he is managing teams, vendors, agency policy, QA, new business, or functional services, Brian is the consummate professional with the ‘right stuff’ to deliver what is needed–on time and on budget. His depth of skills, confidence and follow through make Brian an extremely valuable asset to any organization. While his golf skills remain in question..I can say it has been a pleasure working alongside Brian as partner and ally over many years. When asked...is it possible to get operations management, technology solutions, staff management, agency relocation, team leadership, vendor management, policy development and improvements, performance reviews, project management, job description development, team building, quality assurance, administration, new business, management of digital/graphic studios…all in one person? I say YES! Brian Schwartz, consider it done!

Letty Albarran

Brian makes it happen—no matter what it is. In the face of complexity, challenge, and conflict, Brian will find the solution to move teams forward. Without question, Brian has an unmatched foundation of operational expertise. He has built teams and agencies, he has crafted fundamental agency processes, he has orchestrated multilayered technical transformations. Throughout all the years I worked with him, Brian was always all in. He cared the most and worked the hardest. Brian always does the right thing—it’s his most outstanding quality. He values people and their talents, and works so hard to bring individuals together. People gravitate to him for advise and guidance, and Brian is always there to listen and help. Brian’s leadership, built on integrity, warmth, and authenticity, has unique power to make business happen.

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Experience

    • Canada
    • Design
    • VP, Engagement Operations
      • Sep 2019 - Present

      Brian has been engaged and operating at eNova since September of 2019. eNOVA is the Next-Generation Medical Communications Company. Our mission is to transform customer engagement by connecting stakeholders across the healthcare ecosystem with content that advances science and medicine. We are dedicated to eVolutionizing™ medical communications by combining cutting-edge scientific thinking, industry-leading creative talent, and exceptional execution capabilities with the power of transformative technology. Our game-changing, cloud-based technology platform, Radius Direct® is designed to unify and propel engagement, and increase activation across the healthcare ecosystem. eNOVA—a team eVolutionizing™ customer engagement — will help you transform your content and unify your engagement strategy to make a difference for the many patients in need of your brand. We are evolving... come join us. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Director Operations
      • Apr 2018 - Aug 2019

      Brian is leading the reorganization of agency process and system support, establishing remote accessibility to provide file access, routing structure/approvals on daily workflow. In addition, he's providing logistical support on New Business efforts. Specialties: Process Improvement | Technology Support Brian is leading the reorganization of agency process and system support, establishing remote accessibility to provide file access, routing structure/approvals on daily workflow. In addition, he's providing logistical support on New Business efforts. Specialties: Process Improvement | Technology Support

    • United States
    • Marketing Services
    • 200 - 300 Employee
    • Vice President Service Delivery
      • Aug 2017 - Mar 2018

      Brian was selected to aid in guiding the integration of several agencies under Omnicom, the largest marketing and communications holding group entity in the world. Determined the technology needs of each agency and served as a liaison between senior management, IT, and a 3rd-party, IT service vendor. Within first 4 months, resolved 60% of legacy operational issues across 16 agencies. Improved IT performance by recommending the improving scale of 3rd-party tech support contract, with the addition of technical directors for each agency to resolve technology issues. Specialties: Vendor Alliances | Process Strategies | Cost Savings | Profitability Show less

    • EVP Operations
      • Mar 2015 - Aug 2017

      Brian reenergized support services for this healthcare/pharmaceutical marketing and communication agency during transition period merging/rebranding of 2 agencies by OMNICOM (LLNS & CAHG). Also Increased productivity 35% by analyzing the existing infrastructure, processes, and resources and implementing improvements and restructured operations to support merger requirements. Implementing a digital review system, he reduced performance review process times 50%. Brian spearheaded the physical move of the New York office to a new location by organizing and backing up 20 years of legacy digital and print data reducing timeframe of move by 60%. Managed, lead, and recruited support staff: production, studio (digital/print), editorial, IT, office services, human resources, and project management. Specialties: Infrastructure Improvement | Operational Excellence | Maximum Performance Efficiency | Disruption Show less

    • United Arab Emirates
    • Information Technology & Services
    • SVP-Director of Operations
      • May 2010 - Mar 2015

      Brian was recruited to oversee project management, production, digital/print studio, editorial, office services, and IT, for this multi-million-dollar agency. He managed and supervised a staff 30 including 15 remote freelancers. • Performance strategies played major role in the company’s 20% growth in less than 2 years. • Improved performance and capacity 50% by leading an upgrade of all processes, hardware, software, and restructuring of support staff. • Streamlined workflow, reducing response times from days to hours by managing a digitalization initiative. • Saved more than $120,000 during an HQ relocation by utilizing a dual server configuration to prevent service interruptions to clients. Earned recognition for directing relocation to a new office space. • Enabled $60,000 in savings by guiding a rapid 10-cubicle and computer expansion project without the need to utilize an outside contractor. • Managed internship program that included onboarding 8 interns across multiple disciplines and created a rotation schedule for each to eventually join full-time staff. Specialties: Workflow Efficiencies | Strategic Implementation | Structural Expansion | Partnering and Mentoring Show less

    • Director-Operations
      • Mar 2007 - Feb 2010

      BGB grew from a start-up to a solid agency during Brian's leadership timeframe. He was recruited to lead the development of this startup agency’s first standard operational structure and played a key role in the company’s growth from $5M to $12M within 1.5 years. Brian was responsible for the hiring, training, and supervision a 15-person staff: graphic arts, multimedia, editorial, production, IT, office services, HR, and project management functions. He also lead an initiative to create a proprietary medical meeting software application utilized for data acquisition and management at medical conferences, increasing attendance by 35%. Brian spearheaded the agency move from a small office space to a large space with capabilities to hold 100-plus employees due to increased expansion offered. In addition he created and developed policies and procedures resulting in decreased turnaround times by 50% maximizing growth capacity. Specialties: Leadership | Operational Development | Maximizing Agency Growth | Increasing Financial Profitability | Initiating Technological infrastructure Process Show less

    • SVP Director -Operations
      • 1998 - 2007

      Recruited then promoted to direct traffic, production, studio, graphics, editorial, and project management functions at this $25M-plus agency. • Saved $500,000-$1M per year (for over 7 years) by implementing an in-house digital interactive studio unit and improved quality control through new traffic systems and technology • Selected, trained and supervised a staff: 25 / 15 supplemental freelancers. • Responsible for new business logistics, budget estimating, and architecting systems. • Streamlined workflow by implementing the company’s first web-based paperless system increasing efficiencies by 50%. Specialties: Managerial Excellence|Digital/Technological Implementation|Creating Departmental Structure|Partnering and Mentoring Support Staff|Vendor/Client communication and management Show less

Education

  • St. John's University
    BA, Communications
  • Chaminade High School
    HS Diploma
  • St. John's University
    Bachelor's degree, Communication and Media Studies

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