Experience

Bankers Equipment Service

• United States
• Banking
• 1 - 100 Employee

• Service Technician

  • Sep 2020 - Present



CHI St. Alexius Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Imaging Informatics Analyst

  • Jul 2014 - Sep 2020

  •Oversee the daily operations of the Cardiovascular Imaging Informatics System. •Provide direct and timely support and training to all Cardiology PACS sites.•Manage user accounts and maintain security systems for the system.•Assure all hardware is functioning appropriately and provide and coordinate timely maintenance and troubleshoot. Provide alternative solutions if immediate corrective actions is not feasible or cost-effective.•Assure and assist with the interfacing of appropriate data through the hospital interface engine to all other computer systems and users.•Provide Query Reports as requested and maintain these reports and their distributions.•Perform and or delegates daily, weekly, monthly, and yearly maintenance/regulatory activities Show less

• Hardware Technician

  • Jul 2012 - Jul 2014

  •Support and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.•Assist in the processes, by which requests and inquiries related to personal computing, local area networks, wide area networks, host systems communications are received, screened, prioritized, and resolved. Receive calls for assistance, installations, and general maintenance; logs calls and take appropriate action to ensure a satisfactory response within an acceptable time frame. • Install, test, and maintain a variety of personal computing and network hardware and software systems; perform diagnostic tests, modify or repair hardware. •Provide support to a diverse user community. •Maintain a high level of personal computer knowledge and assist in the recommendation processes for personal computing hardware, software systems, and host system data communications requirements. •Respond to a rapidly changing technical environment and the requirements to the user community.•Utilize personal computing hardware and software word-processing, spreadsheet, and database applications to perform basic duties including documentation, scheduling and user support.•Maintain an advanced and current level of technical knowledge and skills involving personal computing and software architecture, implementation, and troubleshooting.•Perform other related duties as required. Show less



Mobridge Regional Hospital and Clinics

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Systems Administrator / IT Technician

  • Jun 2005 - Jun 2012

  •Manage local information technology implementations of EMR, PACS, LIS systems and various other projects. •PACS Administrator training and knowledge of DICOM imaging systems •Maintain and provide support for IP telephony and data communication networks, voicemail and PBX systems and the conversion to VOIP and related technologies •Maintain network security services •Work with vendors to secure appropriate communications and network services and products for the organization •Develop, coordinate, guide and execute IT systems strategic and operational plans, participating proactively with the facility management to optimize the use of information technology in support of the clinical/patient-focused mission and business strategy. •Communicate IT plans to Hospital department managers. •Responsible for managing hardware and software (as needed), including hardware upgrades and refresh cycles, tracking of requirements, prioritization, ordering and implementation •Ensure Hospital compliance with enterprise and division policies, standards, and plans encompassing security, operating procedures, networks, data, software, applications and hardware. •Monitor and support optimal utilization of IT systems in support of operations objectives and improvements among Hospital users. •Maintain knowledge of current healthcare industry information technologies and trends. •Maintain knowledge of regulatory agencies and their requirements. •Managed active directory •Firewall configuration and Maintenance Show less



Best Business Products Inc.

• Retail Office Equipment
• 1 - 100 Employee

• Field Engineering Specialist

  • Sep 1993 - Jun 2005

  •Service and maintain copiers, printers, fax machines, scanners and other office equipment •Set up office equipment to interface with all types of network systems •Solely maintain top quality customer service in the Region •Service and maintain copiers, printers, fax machines, scanners and other office equipment •Set up office equipment to interface with all types of network systems •Solely maintain top quality customer service in the Region