Brian Rojas
Sales at LOUIS POWERSPORTS, INC.- Claim this Profile
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Bio
Experience
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LOUIS POWERSPORTS, INC.
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales
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Mar 2020 - Present
Effectively sell a diverse range of high-performance products, including ATVs, UTVs, motorcycles, and personal watercraft, by providing comprehensive explanations of the units to customers. Provide exceptional customer service by promptly addressing client inquiries and ensuring a positive sales experience. Assist clients in selecting the ideal unit that aligns with their specific requirements and preferences, leveraging extensive product knowledge and understanding. Demonstrate expertise in selling warranty and extended warranty options, offering clients additional coverage to protect their investment. Facilitate test drives, allowing clients to experience the performance and features of the units firsthand, further enhancing their purchasing decision. Provide comprehensive knowledge about each unit, including specifications, features, and maintenance requirements, to assist clients in making informed choices. Engage in finance discussions, providing information on available financing options and pricing, ensuring to address client concerns. Skillfully negotiate the price of the unit, ensuring a mutually beneficial agreement that aligns with the dealership's goals and profitability. Utilize CRM (Customer Relationship Management) systems and Lightspeed software to effectively manage client interactions, maintain accurate records on the sales, and enhance customer satisfaction. Proactively acquire new clients through strategic outreach and relationship building, fostering professional connections and driving business growth. Show less
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Staples
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United States
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Retail Office Equipment
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700 & Above Employee
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Salesperson
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Jun 2019 - Apr 2020
Delivered exceptional customer service by offering personalized assistance, encouraging product selection, and maximizing the shopping experience for customers. Actively promoted additional products, utilizing persuasive skills to increase customer engagement and drive sales. Contributed to the visual merchandising of the store, ensuring attractive displays, proper product placement, and adherence to weekly planograms. Maintained store cleanliness and organization, supporting a pleasant and efficient shopping environment. Executed inventory management tasks, including product scanning, accurate pricing, and timely restocking, to meet company goals and optimize inventory levels. Demonstrated a strong commitment to customer service, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. Show less
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Super One Foods
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United States
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Retail Groceries
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1 - 100 Employee
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Produce Clerk
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Oct 2018 - May 2019
Upheld high standards in maintaining a well-presented produce area, ensuring cleanliness, organization, and product freshness to enhance the shopping experience for customers. Conducted regular quality checks, promptly removing spoiled or damaged products to maintain the highest quality standards. Efficiently processed incoming product shipments, including breaking down pallets and accurately stocking produce shelves. Provided exceptional customer service by assisting customers, addressing inquiries, and offering guidance in person and over the phone. Demonstrated strong problem-solving skills, promptly addressing customer needs and ensuring a positive shopping experience. Effectively managed phone calls, providing timely and accurate information to customers. Implemented price adjustments based on expiration dates, ensuring accurate pricing and timely sales of perishable items. Actively participated in production activities, supporting optimal stock levels and efficient store operations. These professional experiences highlight my dedication to delivering exceptional customer service, leveraging product knowledge to assist customers, and contributing to the overall success of the organizations I have worked for. Show less
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Education
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University of North Texas
Bachelor's degree, Business Administration and Management, General -
Greenville High School
High School Diploma -
Paris Junior College
Associate's degree, Accounting and Business/Management