Brian Rochester
Senior Sales Manager | Business Manager at Sydney City Toyota/Lexus- Claim this Profile
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Bio
Credentials
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Certificate of Registration
Real Estate InstituteJan, 1998- Nov, 2024
Experience
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Sydney City Toyota
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Australia
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Senior Sales Manager | Business Manager
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Oct 2005 - Present
✓ Following three years of successfully improving sales performance with Lexus vehicles approached in 2013 to lead a team of ten accountable for the Pre Owned Vehicles Toyota portfolio ✓ Promoted again to Senior Sales Manager in 2014 and won Silver Award for Toyota Used Vehicle Excellence Eastern Region in 2015 ✓ Built and led a team and created a culture of high performance and positivity within which members achieved their goals ✓ Developed and implemented digital marketing strategy for the business unit including online presentation and the development of a smartphone app ✓ Conducted professional development and coaching for the sales team enabling them to realise their full potential and consistently exceed Sales and Customer Satisfaction KPI's ✓ Studied ever-changing market trends and developed fresh strategies and campaigns ✓ Improve profitability through analysing P&L reports and instigating cost control measures accordingly ✓ Identified process weaknesses and pioneered innovative SOP's by working collectively with functional departments and sub-contractors to successfully reduce operational costs and inventory reconditioning turnaround times Show less
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Tynan Motor Group
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Australia
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Business Manager
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Sep 2003 - Oct 2005
✓ Tailored finance and insurance solutions for customers while maximising dealership profit ✓ Established and maintained relationships with a network of lenders, enabling the dealership to offer the best possible solutions to customers ✓ Provided a high level of customer service, consistently exceeded customer expectations ✓ Utilised excellent interpersonal and organisational skills to oversee a multi-franchise dealership within three months of commencing ✓ Tailored finance and insurance solutions for customers while maximising dealership profit ✓ Established and maintained relationships with a network of lenders, enabling the dealership to offer the best possible solutions to customers ✓ Provided a high level of customer service, consistently exceeded customer expectations ✓ Utilised excellent interpersonal and organisational skills to oversee a multi-franchise dealership within three months of commencing
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Knapton Property Agents
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Sydney, Australia
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Sales Associate
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Mar 1998 - Aug 2003
✓ Sourced new residential and commercial listings through prospecting and networking ✓ Consistently exceeded client expectations and built strong long-term relationships with vendor and buyer ✓ Developed and implemented innovative marketing programs and general business solutions ✓ Sourced new residential and commercial listings through prospecting and networking ✓ Consistently exceeded client expectations and built strong long-term relationships with vendor and buyer ✓ Developed and implemented innovative marketing programs and general business solutions
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Education
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The Change Network
Certificate IV, Leadership and Management
Community
