Experience

MY-TURN, Inc

• Non-profit Organizations
• 1 - 100 Employee

• Career Specialist

  • Nov 2014 - Present

  Responsible for recruiting and vetting 25 program participants per year. Create personalized plan of action to achieve participant’s career goals based on their strengths. Establish and develop extensive networks of academic, business and community partnerships in order to support the successful transition of participants into the workforce. Educate program participants in the life skills necessary to achieve self sufficiency. Train program participants in the use of numerous state/federal/commercial programs and databases. Ensure accurate and timely programmatic performance reporting in order to maintain accountability of Federal & State performance metrics. - Provide training and guidance to program staff on the use of the Tracking Eligibility Assessment and Management Solution (eTEAMS) program. - Raised program performance measures by over 50% in one year. - Developed new program model in order meet the unique needs of the NH Lakes Region. - Successfully reformed program site and greatly improved student participation.



Radio Shack

• Nashsua, NH

• Assisant Manager

  • 2013 - 2014

  Ensured all company and store standards were achieved or exceeded during scheduled shifts. Addressed and resolved customer and employee grievances while increasing overall customer satisfaction. Developed and tracked employee sales goals and employee professional development. Aggregated and tracked company performance metrics and presented results to senior leadership. Administered weekly high value item inventories and participated in daily sales conference calls. -Handpicked by store manager for assistant manager position ahead of peers with more time in the company. - Mentored subordinate employees to meet both company and personal goals. - Exceeded monthly personal sales goals by an average of 10% to 15%.



U.S. Army

• Assistant Operations Office

  • Oct 2009 - Jul 2013

  Operations officer (AS3) within a 900-person Engineer Battalion. Conducted mission analysis via the Military Decision Making Process (MDMP) to develop the most effective course of action for each mission. Synchronized, coordinated, and scheduled all efforts of the senior leadership with outside agencies. Maintained oversight of and systematically tracked completion of all Battalion training exercises. -Selected by Commander to design and implement numerous training programs for subordinate leaders regarding mission planning and execution, as well as, managing the results of training exercises.- Selected to serve as Battalion Subject Matter Expert for the Digital Training Management System (DTMS).- Chosen by Commander to assume command of an underperforming 250-person company in order to ensure mission success prior to a rotation to the National Training Center in Fort Irwin, CA. - Aggregated, managed and distributed the results of all training events.

• Military Intelligence Officer

  • Feb 2007 - Oct 2009

  Lead Intelligence Officer (OIC) for all surveillance and intelligence collection activity for a 3,500-person Brigade Combat Team (BCT). Revised and approved intelligence collection plans of 5 subordinate Collection / Intelligence, Surveillance & Reconnaissance (ISR) Managers. Coordinated and scheduled all collection assets from higher headquarters and external intelligence organizations. Provided training/guidance to subordinate ISR Mangers on how best to use external collection assets. Advised Brigade Commander on future operations based on analysis of all collection activity. - Personally selected by Commander to serve as Collections/ISR Manager for upcoming combat deployment. - Reduced asset request turnaround time by 50% by establishing standardized intelligence request form and training subordinates on its use.- Selected to serve as Brigade Tactical Ground Reporting System (TIGR) administrator/trainer. - Hand selected by senior leadership to design and implement training programs focused on identifying and avoiding Improvised Explosive Devices (IEDs). - Published weekly asset maximization Tactics, Techniques & Procedures (TTPs). - Authored daily, weekly and monthly reports on the results of the BCT’s intelligence collections efforts.

• Battery Executive Officer / Senior Military Transition Team Leader

  • Aug 2005 - Feb 2007

  Commander of a 12 man detachment responsible for training foreign national tank companies from basic training to combat ready status. Mentored and advised foreign national leadership on mission planning and execution. Evaluated overall company combat effectiveness and company readiness, as well as, certified foreign national companies for frontline combat duty. - Specially selected by Battalion Commander to lead the Military Transition Team ahead of higher ranking peers. - Trained two host nation combat units to the fully mission capable level and facilitated their transition to autonomous operations four months ahead of schedule. - Requested by sister organization Commander to lead combat patrols within his area of operations. - Personal combat patrol tactics, techniques, and procedures were adopted as the Battalion Standard Operating Procedures while operating in hostile territory.