Brian Rasekopo
Contact Centre Supervisor at Direct BPO Botswana- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Gaborone, Botswana, BW
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Bio
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Experience
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Direct BPO Botswana
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Botswana
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Outsourcing/Offshoring
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1 - 100 Employee
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Contact Centre Supervisor
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Apr 2022 - Present
Leading All Contact Centre Operations in Customer Service | Optimizing Revenues by ensure Ensuring Targets, KPI's and SLA are met | Staff Performance Management and Monitoring | Strategic planning and Resource Management | Reporting directly to the Managing Director of the Contact Centre
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Back Office & Special Channels Supervisor
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Jan 2021 - Apr 2022
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Team Supervisor
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Jan 2018 - Jan 2021
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Education
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2013 - 2016
University of Derby via BAC
Bachelor of Arts - BA, Bachelors (Honours) Degree in Business Management
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