Webinar and Training Specialist

• Mar 2023 - Present

Customer Success Specialist

• Jul 2022 - Aug 2022

As a Customer Success Specialist, I worked to understand our customer's needs to help them get the most out of Astropad's solutions by providing an engaging and accessible onboarding experience, educating customers on optimized and customizable workflows, and supporting them with self-service product training and engagement opportunities.Short time at the company was due to layoffs caused by the economic downturn.

Technical Support Representative

• Dec 2021 - Jul 2022

Lead Adobe Creative Cloud Evangelist

• Feb 2017 - Dec 2021

Lead a team that advocates for the use of Adobe's industry standard creative tools and empower students and faculty to craft career defining work. Develop training material and conduct workshops focused around Creative Cloud applications. Support and Advocate for the use of Adobe's industry standard creative tools and empower students and faculty to craft career defining work. Lead a team that advocates for the use of Adobe's industry standard creative tools and empower students and faculty to craft career defining work. Develop training material and conduct workshops focused around Creative Cloud applications. Support and Advocate for the use of Adobe's industry standard creative tools and empower students and faculty to craft career defining work.

Adobe Master Teacher

• May 2020 - Oct 2020

In the Adobe Master Program we are tasked to create 20 discipline agnostic strategies for instructors to use in the development of their courses. The strategies that I worked on revolve around Adobe's video production and Design apps Premiere Pro, Premiere Rush, InDesign, Illustrator, Spark Video and XD In the Adobe Master Program we are tasked to create 20 discipline agnostic strategies for instructors to use in the development of their courses. The strategies that I worked on revolve around Adobe's video production and Design apps Premiere Pro, Premiere Rush, InDesign, Illustrator, Spark Video and XD

Digital Video Production and Post Production

• Mar 2010 - May 2019

Freelance video production on videos for projects ranging from commercial projects and live events to produced artistic pieces. Responsibilities ranged from editing, motion graphics and visual effects to camera work, conducting interviews, lighting set ups, and script supervision. Freelance video production on videos for projects ranging from commercial projects and live events to produced artistic pieces. Responsibilities ranged from editing, motion graphics and visual effects to camera work, conducting interviews, lighting set ups, and script supervision.

Creative

• Dec 2013 - Feb 2017

As a Creative my responsibilities include training customers and trouble shooting on software from Final Cut to basic Mac navigation and recommending solutions that are relevant to all areas of their lives. Training and development of employees based on their roles. Facilitating and implementing strategies for group and business training.

Family Room Specialist

• Jan 2013 - Dec 2013

Responsibilities included repairing relationships with customers by diagnosing, troubleshooting and repairing Apple mobile devices such as iPhone and iPad. Training customers on how they can get the most out of their products. I left this position because I was promoted to Creative.

Specialist

• May 2011 - Jan 2013

Responsibilities included enriching lives and creating owners by building relationships and recommending solutions that are relevant to my customers in all aspects of their lives. Meeting sales goals and keeping track of and communicating time tables, product status, product availability to management and leadership teams. I left this position because I was promoted to Family Room Specialist.

Marketing and Sales Consultant

• Jun 2007 - Dec 2015

Responsibilities include creation of marketing materials for distributors and the marketing of publications created and distributed by PxHealth including web pages, blogs and social media. Responsibilities include creation of marketing materials for distributors and the marketing of publications created and distributed by PxHealth including web pages, blogs and social media.

Assistant to the Administrator

• May 2004 - Apr 2011

Coordination of meetings and agendas, creating video content for meetings and training seminars, filing confidential paperwork, marketing, assembling physician data files, assisting with RFP’s, contacting patients to insure patient satisfaction, and other general office duties, scheduling flights and accommodations, insuring all employees at different facilities got correct patient lists, visited all patients and had everything they needed to complete their work effectively. Coordination of meetings and agendas, creating video content for meetings and training seminars, filing confidential paperwork, marketing, assembling physician data files, assisting with RFP’s, contacting patients to insure patient satisfaction, and other general office duties, scheduling flights and accommodations, insuring all employees at different facilities got correct patient lists, visited all patients and had everything they needed to complete their work effectively.